Account Manager- Service/ Repair

TK Elevator Corporation • Livonia, MI • 1h ago

ESSENTIAL JOB FUNCTIONS:

Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups. Develops capital plans for customers to address their short- and long-term building needs. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements. Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals. Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals. Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

Who we are looking for EDUCATION & EXPERIENCE:

Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred Ability to read and interpret architectural and/or blueprint/drawings preferred Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred

What we offer Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include:

15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. The application period is estimated to close in 40 days from the posting date. However, factors such as business needs and availability of qualified candidates may shorten or extend this window.

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