At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Accounts Receivable Specialist is responsible for the end-to-end management of billing, collections and cash application activities for customers across assigned regions, ensuring accurate invoicing, timely collection of outstanding balances and prompt resolution of billing inquiries. This role involves working directly with customers and internal stakeholders to manage delinquent invoices, support accounts receivable requests and maintain strong cross-functional relationships, while demonstrating a high level of accuracy, efficiency and professionalism. The specialist operates independently, supports cash-flow objectives and ensures compliance with company policies, controls and audit requirements across multiple geographies. #LI-Remote What you can expect to do in this role: Process daily billings across global entities, ensuring accurate and timely order, subscription and invoice management. Investigate and resolve billing errors, Oracle interface issues and subscription discrepancies. Upload invoices to customer billing portals, support consolidated billing requirements. Provide invoice copies, statements and supporting documentation as requested. Proactively contact customers regarding overdue balances and follow up on delinquent invoices. Respond to customer inquiries within defined SLAs, maintaining clear documentation and audit trails. Reconcile customer statements and accounts, complete customer and vendor forms and support credit hold and dispute resolution activities. Apply customer payments to open invoices, investigate unapplied or unidentified cash and clear balances within defined timelines. Review remittance information, bank statements and payment files to ensure accurate cash matching and posting. Perform month-end accounts receivable close activities, including aging reviews and reconciliations. Maintain accurate and complete records across all systems. Collaborate closely with Sales, Revenue Accounting and Order Management to resolve customer issues and support business operations. Contribute to continuous improvement initiatives, including process optimisation and system enhancements. What we are looking for: Minimum of 2 years' experience in billing, accounts receivable or collections, preferably with global customer exposure. (Required) Professional working proficiency in English. (Required) Demonstrated ability to accurately process a high volume of data and manage multiple tasks in a fast-paced environment. Strong organisational, analytical and time management skills. Excellent written and verbal communication skills. Strong customer service and problem-solving abilities. Proficiency in Excel and experience with billing/AR systems (e.g. Salesforce, Oracle). Ability to work independently and as part of a team. EDUCATION & CERTIFICATIONS Bachelor's Degree in Accounting, Finance, or related field (Preferred). A combination of relevant experience and education may be considered. How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2025 Newsweek America's Greatest Workplaces for Mental Well-being Named a 2025 Newsweek America's Greatest Workplaces for Gen Z Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE and Great PlaceTo Work Named a 2024 Best Technology Company to Work For by U.S. News Named a 2023 Best Workplaces for Women by Great Place to Workand Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. We put people over profits - which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. Pay Transparency Range $49,800 $99,800 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf - and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do?Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device.With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security - anytime, anywhere - to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers.More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees.... For full info follow application link. Jamf is an equal opportunity employer and does not discriminate with regard to race, color, national origin, age, religion, disability, gender, gender identity or expression, sexual orientation, pregnancy, genetic information, familial status, marital status, military status, or any other characteristics protected by federal, state, and local applicable fair employment practices laws.
