Manager, Clinical Operations Support

CVS Health • Kentucky, Kentucky • 1d ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Coordinates and aligns activities across different operational teams to ensure smooth execution of daily operations. managing staffing levels, scheduling, and workload distribution to ensure adequate coverage and efficient resource utilization. Contributes to the achievement of business objectives and ensures the organization remains competitive in the market.

What you will do

Analyzes workload patterns, forecast resource needs, and make recommendations for adjustments or enhancements.

Monitors operational performance metrics and key performance indicators (KPIs) to assess the efficiency and effectiveness of operations.

Identifies opportunities for process improvement within the operations support functions through workflow analyses.

Addresses customer or client concerns, investigates operational incidents, and works with relevant stakeholders to identify root causes and implement corrective actions.

Establishes and enforces compliance guidelines and quality control processes including implementing quality assurance programs, and driving initiatives to improve operational compliance and quality.

Collaborates with cross-functional teams to implement process improvement initiatives and measure the impact of changes.

Facilitates effective communication within the operations support teams and with other stakeholders.

Fosters a culture of continuous improvement within the operations team by encouraging innovation, gathering feedback from employees, and implementing initiatives to enhance operational effectiveness and customer satisfaction.

Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles.

For this role you will need Minimum Requirements

5-7 years work experience

Adept at execution and delivery (planning, delivering, and supporting) skills

Adept at business intelligence

Adept at problem solving and decision making skills

Adept at collaboration and teamwork

Adept at growth mindset (agility and developing yourself and others) skills

Education

Post secondary /high school education or specialized training, i.e., technical/vocational programs.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

ABA UM Clinical Consultant

CVS Health • Kentucky, Kentucky • 1w ago

Hospital & Medical

1w ago

Go to Apply

Pharmacy Benefit Manager Operations Specialist

CVS Health • Kentucky, Kentucky • 1w ago

Hospital & Medical

1w ago

Go to Apply

Tech Ops Engineer, Infra Supply Chain & Procure, Manufacturing Operations

Amazon • Kentucky, Kentucky • 2w ago

Hospital & Medical

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers an...

2w ago

Go to Apply

Medical Claim Analyst

CVS Health • Kentucky, Kentucky • 2w ago

Hospital & Medical

2w ago

Go to Apply

Full-Time, Correctional Nursing, Oldham County Jail

SOUTHERN HEALTH PARTNERS INC • Kentucky • 3w ago

Hospital & Medical Sponsored

Hard Work Deserves Real Rewards — Come Thrive with SHP! You pour your heart into nursing every shift. It’s time to work somewhere that pours back into you . Southern Health Partners has proudly delivered correctional hea...

3w ago

Go to Apply

Talent Acquisition Partner

Legence • Kentucky, Kentucky • 4d ago

Management & Administrative

About Legence Legence ( https://www.wearelegence.com/ ) (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specia...

4d ago

Go to Apply

Senior Software Development Engineer

CVS Health • Kentucky, Kentucky • 4d ago

IT & Engineering

4d ago

Go to Apply

Sales & Customer Service Representative - Remote

Teleperformance USA • Kentucky, Kentucky • 4d ago

Management & Administrative

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business...

4d ago

Go to Apply

Data Scientist - Utilization Management

CVS Health • Kentucky, Kentucky • 6d ago

Management & Administrative

6d ago

Go to Apply

Cyber GRC Supervisor

SAIC • Kentucky, Kentucky • 1w ago

IT & Engineering

Description The Cyber GRC Supervisor is a pivotal role within the EITSOC, ensuring the effective coordination and oversight of cybersecurity governance, risk, and compliance (GRC) activities. This individual serves as th...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.