Entry-level TriZetto Infrastructure Support Analyst

Cognizant • Boston, MA • 1d ago

Team: CIS-TriZetto

Position Overview

This position will provide hosting operations support for all System/Application related up/down enterprise management activities & network-related within the Data Center and remote customer locations. This position will require strong technical skills infrastructure along with customer interaction to coordinate operations & configuration activities.

Key Responsibilities

· MS Azure Fundamentals

· MS Azure Data Fundamental

· Understand ITSM / ITIL process

· Following Agile practices (stand-ups, demos, backlog grooming)

· Write clear status updates and documentation

· Participate in peer Implementation/configuration reviews and learning sessions

· Work on day-to-day CTASKs & TRTs completion activities

· Monitor and check tickets in queue & take defined action

· Understand Windows or Linux with strong skills in the other platform

· Knowledge of the entire technology stack: Compute, Storage, VMware, Networking, Database, Monitoring etc.

· Understand scripting background, ITIL Processes, ability to drive the project E2E with apt work pressure handling for deadlines, ability to coordinately work with different teams to complete the project

· Configure, administer, and operate highly scalable, available, and elastic solutions that implement industry best practices using Microsoft Azure and other Cloud service providers

· Basic scripting knowledge - PowerShell, Python. etc

· Understand Artificial Intelligence & Machine Learning operational Practices

· Understand working on solutions ServiceNow, Solarwinds, Pure Storage, Commvault,

· MS SCOM, SPLUNK and many other related tools

· Help SMEs for design and develop professional-quality scripts and supporting documentation that deploys resource stacks in an automated repeatable fashion

· Work in enterprise configuration for UNIX & Windows infrastructure operations

· Manage and maintain the implementation to support customer activities

· Analyze data collected by the enterprise platforms

· Administer Cloud environment from the Azure command line and the Web portal

· Provide operating system server administration in a virtualized Cloud environment (Windows & Linux)

Preferred Qualifications

Education:

· Minimum of High School diploma and/or an Associates or Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Certifications:

· PowerShell/Python Introduction Certification

· AL/ML related certifications

· CompTIA Storage+ certification

· Microsoft Certification for Windows Server Hybrid Administrator Associate

· CompTIA Network+ certification

· Microsoft Certification for Azure Database Administrator Associate

Location

New hires will be hired at the Cognizant office in Englewood, CO where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment.

Start Date

New hires will start in April 2026 . While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively.

Salary and Other Compensation:

Applications are accepted on an ongoing basis.

The annual salary for this position is $65,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Why Choose Us?

Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate's diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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