We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Plays a key role in the development and implementation of strategic initiatives. The role requires a hands-on approach to managing and achieving key results, while maintaining a focus on resolving highly sensitive issues. Ensures that necessary resources are available to provide leadership support and facilitate the resolution of strategic and sensitive issues or projects within Sutter Health. Responsibilities include providing high-level, specialized support to executive leadership, working independently on a variety of complex and often confidential assignments. This role involves exercising sound judgment and applying in-depth knowledge of organizational policies, procedures, and administrative infrastructure. Handles a broad range of critical inquiries and issues, utilizing creativity and originality to develop effective solutions for unique or recurring challenges. Responsibilities include overseeing and managing projects, conceptualizing, developing, driving high-level strategic initiatives, and achieving the expected results. Also participates in the development and implementation of department goals and objectives.
Job Description :
The person selected for this role must live a commutable distance to the office and come on site for work, meetings etc. This is NOT a remote role.
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Business Administration, Healthcare Management or related field
TYPICAL EXPERIENCE:
5 years recent relevant experience
SKILLS AND KNOWLEDGE :
Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives.
Proven experience providing high-level administrative support to senior executives.
Demonstrates a commitment to Sutter Health's mission, vision, and values.
Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously. Effective communication skills are essential, with an emphasis on writing.
Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings.
Adaptability to interact with various @types of visitors with poise and self-confidence. Desire and ability to work independently and autonomously.
Proficient in MS Office Suite
JOB ACCOUNTABILITIES:
Executive Support:
Provide comprehensive administrative support to senior leaders (VP, CMO, CEO, SVP, and above), including managing multiple, complex schedules.
Take initiative and make decisions on behalf of the executive.
Assists with executive-level tasks, such as preparing reports, coordinating with other executives, and representing executives in communications.
Coordinate travel arrangements, manage expense reports, and handle expense coding.
Project Coordination & Long-Term Planning:
Coordinate strategic projects that align with the organization's long-term goals
Assist in the development and management of project budgets, timelines, and resources to ensure successful execution.
Ensure that all tasks and initiatives align with organizational objectives and priorities.
Assist in the preparation of comprehensive executive-level reports that provide insights and recommendations.
Coordinates effectively with other executives to ensure alignment on key objectives and projects.
Serves as the executive's representative in various communications, acting as a liaison with stakeholders and ensuring that the executive's message is articulated with clarity and comprehensibility.
Board & Committee Support:
May support the fiduciary board of directors and/or committees of the board.
May coordinate and arrange meetings, including scheduling, preparing materials, and taking minutes.
May provide ongoing support to board members and senior leadership in an advisory capacity.
Organization & Communication:
Ensure efficient and effective communication across multiple departments, with stakeholders, and at various levels within the organization.
Engage with high-level stakeholders, including physicians, senior leadership, and external partners.
Assists in the preparation and management of high-stakes meetings, ensuring all logistical and strategic needs are met.
Coordinate and support company-wide events.
Depending upon the location, will be the first point of contact for internal and external office parties/tours.
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.
Answering telephone calls and emails from customers and clients and directing them to relevant staff
Monitoring office supplies and ordering new stationery, furniture, appliances and electronics
Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
Reporting office progress to senior management and working with them to improve office operations and procedures.
Recruitment & Candidate Coordination:
Assist in scheduling interviews and hosting high-level candidates for various leaders within the organization.
Coordinate logistics for onsite candidate visits and ensure smooth interactions.
Reporting:
Coordinates preparation of internal and external reports through gathering, analyzing, and summarizing program data and information.
Works on overall program /project planning.
Provides support to the departments by gathering and analyzing data for quality improvement efforts.
Prepares presentation materials/reports.
Program/Administrative Support
Assists in the planning and coordination of activities for designated program(s)/offices to ensure that goals and objectives are accomplished within pre-established parameters.
Manages day-to-day operations, ensuring delivery of high-quality results/services.
Assist in the development and implementation of policies, standard work, processes and workflows to ensure effective and efficient operations.
Evaluates existing office practices and program effectiveness; provides recommendations and assists in the coordination of the improvement efforts.
Serves as a resource to the organization, providing direction for issue/problem resolution and responding timely to escalated issues.
Provides in-service training upon request in areas of expertise.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $45.60 to $68.40 / hour. Emeryville Pay Range is $52.44 to $78.66 / hour.
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
