Customer Service Associate

Walgreens • Poughkeepsie, NY • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1776758BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2024 SOUTH RD,POUGHKEEPSIE,NY,12601

Full District Office Address: 2024 SOUTH RD,POUGHKEEPSIE,NY,12601-05954-07932-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07932-POUGHKEEPSIE NY

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Residential Program Manager - Birches

The Arc Mid-Hudson • Kingston, NY • 6h ago

Management & Administrative

Residential Program Manager - Birches + 7696 3/23/2026 Birches Kingston Onsite Direct Support Management Description The Arc Mid-Hudson has a front-line management opportunity, supporting people with developmental and in...

6h ago

Go to Apply

Administrative Assistant

ManpowerGroup • New Windsor, NY • 20h ago

Management & Administrative

Administrative Assistant ?? Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ?? Hourly Rate: $25-$27 (based on experience) Position Overview We are seeking a highly organized and detail-oriented Administrative Assistant to...

20h ago

Go to Apply

Sr. Program Manager

Advanced Micro Devices, Inc. • Fishkill, NY • 1d ago

Management & Administrative

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gamingand embedded systems. Grounded in a cultu...

1d ago

Go to Apply

Recruiter (Technical / AEC Industry)

Tectonic Engineering & Surveying Consultants, PC • Mountainville, NY • 1d ago

Management & Administrative

Position: Recruiter (Technical / AEC Industry) Location:Mountainville, NY Remote Status: Hybrid Job Id: 1545-2764-2026 # of Openings: 1 Tectonic is currently seeking a full-time Recruiter to recruit and source candidates...

1d ago

Go to Apply

RN Case Manager

Amergis • Red Hook, NY • 1d ago

Management & Administrative

The RN Case Manager is responsible for coordinating continuum of care activities for assigned patients and ensuring optimum utilization of resources, service delivery, and compliance with medical regime. Minimum Requirem...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Newburgh, NY • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Customer Service Associate

Walgreens • Newburgh, NY • 3d ago

Management & Administrative

3d ago

Go to Apply

Management Training Program, Operations Supervisor

ABF Freight • Newburgh, NY • 3d ago

Management & Administrative

Job Description When joining our Management Training Program, you will join the company as an Operations Supervisor. During this 20-week program, you will be trained on every aspect of our company and industry from a ser...

3d ago

Go to Apply

Administrative Assistant -heavy letter writing skills

ManpowerGroup • Wappingers Falls, NY • 5d ago

Management & Administrative

Our client, a dynamic organization dedicated to providing exceptional administrative support, is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be an integral part of the...

5d ago

Go to Apply

ADMINISTRATIVE ASSISTANT (FULL TIME AND PART TIME)

Compass Group, North America • Poughkeepsie, NY • 1w ago

Management & Administrative

Gourmet We are hiring immediately for full time and part time ADMINISTRATIVE ASSISTANT positions. Location : Marist Murray Dining Hall - 3399 North Road, Poughkeepsie, NY 12601. Note: online applications accepted only ....

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.