Customer Service Supervisor

Wawa, Inc. • Pennsylvania, Pennsylvania • 6d ago

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.? At Wawa, extensive benefits are available to Wawa Associates.? These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.?

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $23.60 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Similar Jobs

Manufacturing Engineering Manager

Mitsubishi Electric Power Products, Inc. • New Galilee, PA • 22min ago

Management & Administrative

Powering Manufacturing Excellence Through Engineering Leadership! MEPPIs Switchgear Division (SWGD) is seeking an experienced and driven Manufacturing Engineering Manager to lead manufacturing engineering activities that...

22min ago

Go to Apply

Manufacturing Project Manager

CONCURRENT TECHNOLOGIES CORPORATION • Johnstown, PA • 24min ago

Management & Administrative

Manufacturing Project Manager Concurrent Technologies Corporation Johnstown, PA Minimum Clearance Required: N/A Clearance Level Must Be Able to Obtain: Secret Employee Background Check Required CTC Engineering and Manufa...

24min ago

Go to Apply

Vice President, Engineering and Advanced Manufacturing

CONCURRENT TECHNOLOGIES CORPORATION • Johnstown, PA • 29min ago

Management & Administrative

Vice President, Engineering and Advanced Manufacturing Concurrent Technologies Corporation Johnstown, PA Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Employee Background Check Required...

29min ago

Go to Apply

Chief Technology Officer (Information Technology Manager 1 PUC)

Commonwealth of Pennsylvania • Pennsylvania, Pennsylvania • 58min ago

Management & Administrative

Chief Technology Officer (Information Technology Manager 1 PUC) Print ( https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5286497 ) Apply ? Chief Technology Officer (Information Technology Manager 1 PUC) Sala...

58min ago

Go to Apply

FIELD ACCOUNT MANAGER

Bake Rite Rolls • Middletown, PA • 1h ago

Management & Administrative

Reference #: 5dcb8341-f648-4aef-9359-2819aa71d3aa Description Field Account Manager We are seeking a Field Account Manager for our Distribution Centers. This is an exciting opportunity to increase sales and profitability...

1h ago

Go to Apply

Principal Business Process Consultant

SAP • Newtown Square, PA • 1h ago

Management & Administrative

Requisition ID: 450528 Work Area: Customer Service and Support Expected Travel: 0 - 60% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF-2 Additional Locations: Original Posting Date: 03/...

1h ago

Go to Apply

IT Technology Services Senior Consultant

SAP • Newtown Square, PA • 1h ago

Management & Administrative

Requisition ID: 450471 Work Area: Information Technology Expected Travel: 0% Career Status: Professional Employment Type: Regular Full Time Career Level: T3-2 Additional Locations: Original Posting Date: 03/30/26 Job Tit...

1h ago

Go to Apply

Project Manager

St. Luke's University Health Network • Allentown, PA • 1h ago

Management & Administrative

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of...

1h ago

Go to Apply

Global Corporate Account Manager, Bioprocessing

Ecolab • Philadelphia, PA • 1h ago

Management & Administrative

Reference #: R00286279 Join Ecolab as a Corporate Account Manager - Bioprocessing within our Life Sciences sector, delivering comprehensive programs and solutions to meet the needs of customers across the Bioprocessing m...

1h ago

Go to Apply

Overnight Sales & Customer Service Representative - Remote

Teleperformance USA • Pennsylvania, Pennsylvania • 1h ago

Management & Administrative

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.