The Sr. HR Business Partner role is responsible for providing strategic HRBP support to Included Health’s technical organizations, including EPDD (Engineering, Product, Design & Data), Tech Services, and Cyber Security. This role translates product and technology strategies into proactive, data-informed people strategies that strengthen organizational health, leadership effectiveness, and team performance. The Sr. HR Business Partner plays a key role within the TAO team, reporting directly to the Director, Talent Partner. The team currently consists of 10 members supporting all departments at Included Health.
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Responsibilities:
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Serve as the lead HRBP to senior leaders across EPDD, Tech Services, and Cyber Security, aligning people strategy, workforce plans, and org design to technical and company goals.
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Provide coaching and thought partnership to technical leaders on people leadership, team effectiveness, difficult conversations, performance, and change.
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Lead or support complex, sensitive employee relations matters within technical teams, ensuring fair, consistent, and legally compliant outcomes, and coaching managers on ER best practices and appropriate escalation.
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Partner with technical leaders, Finance, and TAO on organizational design, workforce planning, talent profiles, leveling, and compensation guidance to support scalable, efficient teams and high-quality hiring and internal mobility.
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Guide leaders through full-cycle performance management and partner with Talent Management/Talent Development on leadership and team development, manager capability building, succession planning, and development for high-potential and critical technical talent.
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Use data and insights (headcount, attrition, internal mobility, engagement, performance, demographics) in partnership with People Analytics to identify trends and drive targeted action plans.
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Act as a steward of Included Health’s culture and values within technical teams, supporting healthy, sustainable work practices and inclusive, psychologically safe environments where all team members can do their best work.
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Collaborate closely with HR Operations, Benefits, Leave Administration, Finance, Legal, Talent Acquisition, and Total Rewards to ensure people decisions are consistent, compliant, and aligned to employee experience and budget constraints.
Qualifications:
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BA/BS degree or equivalent related experience.
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8+ years of progressive experience in Talent Partner/HR Business Partner or equivalent HR roles, with significant experience supporting technical organizations (e.g., engineering, product, design, data, IT, security) in complex, matrixed environments.
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3+ years directly supporting senior executives (VP+), ideally including CTO/CIO/CISO-1 leaders or equivalent technical leadership.
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Demonstrated experience navigating employee relations, including investigations, performance issues, and sensitive, high-risk matters with strong judgment and discretion.
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Proven ability to drive outcomes in organizational design, workforce planning, performance management, and change management, ideally within fast-paced product or technology companies.
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Strong analytical skills; ability to interpret data (e.g., headcount, attrition, engagement, performance, demographics) and use insights to influence decisions and tell a compelling story for leaders.
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Excellent written and verbal communication skills, with the ability to tailor messages for different stakeholders (from engineers and ICs to executives) and handle sensitive topics with tact and diplomacy.
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Demonstrated success supporting distributed, remote-first technical teams in a high-growth, rapidly changing environment.
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Comfortable operating with ambiguity, balancing strategic work with hands-on execution, and building strong, trusted relationships across levels and functions.
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Ability to travel at least once per quarter. Additional travel may be required depending on business needs.
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Pay:
The United States new hire base salary target ranges for this full-time position are:
Zone A: $114,330 - $148,640 + equity + benefits
Zone B: $125,763 - $163,504 + equity + benefits
Zone C: $137,196 - $178,368 + equity + benefits
Zone D: $148,629 - $193,232 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health:
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
