Go-To-Market Operations Lead

Zoom • Saint Paul, MN • 5h ago

What you can expectLead and scale Zoom's end-to-end Demand to Land business process function-from demand generation through customer expansion. Drive process transformation by identifying inefficiencies, prioritizing improvements, and implementing scalable solutions across sales systems and workflows. Deliver measurable impact on pipeline quality, sales execution, and customer experience while shaping how our Go-To-Market organization operates.

About the TeamOur team owns the processes that power efficient scaling-from lead to renewal. We partner across Sales, Customer Success, IT, and Systems to design, govern, and continuously improve workflows. Our work directly impacts pipeline quality, forecast accuracy, and customer experience.

Responsibilities

Owning and governing end-to-end Demand to Land processes including lead management, opportunity management, forecasting, quoting, pricing, approvals, order management, contract lifecycle, and expansion workflows

Identifying process breakdowns and inefficiencies across the customer lifecycle by analyzing system behavior, user feedback, and performance data to surface root causes and prioritize improvements

Leading process transformation initiatives by designing current-state and future-state workflows, building business cases, and implementing automation and AI solutions to reduce manual effort

Partnering with IT and Systems teams to define requirements, scope enhancements, prioritize backlogs, and ensure alignment between process design and system capabilities across Salesforce and adjacent tools

Enabling Go-To-Market teams by establishing best practices, producing documentation and training materials, and driving adoption of standardized processes across Sales, Customer Success, and Operations

What we're looking for

Bring 10+ years of experience in Revenue Operations, Go-To-Market Operations, or Business Process roles within a SaaS environment

Demonstrate deep understanding of B2B sales motions, customer lifecycle management, and funnel optimization from demand through retention

Show proven experience owning and transforming end-to-end Demand to Retention processes in a scaling organization

Lead and manage teams effectively, including experience with globally distributed teams

Apply deep working knowledge of Salesforce including core objects, workflows, approvals, reporting, and integrations

Understand CPQ concepts including pricing, discounting, approvals, and deal structuring

Communicate effectively with executive stakeholders, influence cross-functional partners, and manage complex initiatives independently

Drive automation and AI-enabled process improvements to enhance efficiency and consistency

Salary Range or On Target Earnings:

Minimum:

$126,500.00

Maximum:

$276,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

04/02/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment?

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

LI-Remote

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Zoom

Go to Apply

Share this job

Similar Jobs

Area Sales Manager - MN

NIDEC MOTOR CORPORATION • Eden Prairie, MN • 17min ago

Management & Administrative

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dre...

17min ago

Go to Apply

Regional Sales Manager - Northern Region

ITW • Saint Paul, MN • 19min ago

Management & Administrative

Job Description: Brooks Instrument ( www.brooksinstrument.com ), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Regional Sales Manager position that will be...

19min ago

Go to Apply

Physical Therapist Assistant

Presbyterian Homes and Services • Roseville, MN • 22min ago

Hospital & Medical

Overview Put Your Purpose To Work at PHS - We Have a Place for YOU - Apply Today! Find purpose and passion in your work with a team focused on enriching the lives and touching the hearts of older adults. Presbyterian Hom...

22min ago

Go to Apply

Identity Resilience Sales Manager, Healthcare East

Rubrik • Saint Paul, MN • 24min ago

Hospital & Medical

About Team & About Role: The Identity Resilience seller is a strategic sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qualificatio...

24min ago

Go to Apply

Accountant Sr

Cretex • Coon Rapids, MN • 3h ago

Finance, Accounting & Banking

Overview The Senior Accountant will perform a variety of accounting responsibilities to support the financial functions of the company. This role ensures accurate, timely, and valuable financial information is available...

3h ago

Go to Apply

Administrative Assistant

Robert Half • Edina, MN • 3h ago

Management & Administrative

Description We are looking for a dedicated Administrative Assistant to join our team in Edina, Minnesota. This long-term contract role is ideal for someone who thrives in a dynamic office environment and excels in provid...

3h ago

Go to Apply

Director, Field Marketing

Cornerstone onDemand • Minneapolis, MN • 5h ago

Sales & Marketing

Intro: Cornerstone is looking for a Director of Field Marketing to join our Field Marketing team. We are looking for a creative, driven, and strategic leader to focus on building compelling marketing campaign activations...

5h ago

Go to Apply

Trade Marketing Analyst

Post Holdings Inc. • Edina, MN • 5h ago

Sales & Marketing

Brand: Crystal Farms Categories: Sales Locations: Edina, Minnesota Position Type: Regular Full-Time Remote Eligible: No Req ID: 30448 Job Description Business Unit Overview At Crystal Farms Dairy Company we harbor a pass...

5h ago

Go to Apply

Event Marketer

Leaffilter • Roseville, MN • 5h ago

Sales & Marketing

Roseville, MN 55113, USA $18.00/hour Job Description Leaf Home is North America's leading technology-enabled provider of home solutions. Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Hom...

5h ago

Go to Apply

Marketing Communications Writer II

Elevance Health • Mendota Heights, MN • 5h ago

Sales & Marketing

Marketing Communications Writer II Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.