Medical Secretary

Robert Half • New Haven, CT • 7h ago

Description

Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.

Key Responsibilities:

Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.

Schedule appointments and manage patient information using EPIC or similar EMR systems.

Answer and triage phone calls, using effective listening and professional telephone etiquette.

Accurately process and direct inquiries from patients, providers, and staff.

Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.

Uphold confidentiality and follow clinic protocols at all times.

Required Skills and Abilities:

Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.

Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.

Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.

Strong communication, effective listening, and sound judgment skills.

Ability to work independently, apply critical thinking, and resolve issues proactively.

Preferred Skills and Abilities:

Knowledge of medical terminology and previous experience in a medical office or high-volume call center.

Spanish-speaking (bilingual) skills are an advantage.

Familiarity with Microsoft Excel and experience with multi-line telephone systems.

Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.

Demonstrated flexibility and ability to adapt to changing work demands.

Top Must-Have Skills:

Exceptional customer service.

EPIC or prior EMR experience (strongly preferred).

Effective communication skills-call center or customer service representative experience valued.

Spanish bilingual skills are a plus but not required.

Personality Fit:

Independent worker who takes initiative.

Tech-savvy and eager to learn new tools.

Flexible and adaptable, able to thrive in fast-changing clinical environments.

Requirements - At least 3 years of experience as a Medical Secretary or in a similar role.

Proficiency in electronic medical record systems such as MEDENT, Epic EMR, or similar platforms.

Strong communication skills, including the ability to interact professionally with diverse populations.

Knowledge of basic medical terminology and office procedures.

Experience in medical billing and scheduling processes.

Spanish language proficiency is preferred but not required.

Ability to multitask and prioritize effectively in fast-paced environments.

Familiarity with Microsoft Excel and other basic office software tools. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Medical Transcriptionist

Labcorp • Shelton, CT • 7h ago

Hospital & Medical

Labcorp is seeking a Medical Transcriptionist to join our team in Shelton, CT. Schedule: Monday-Friday (1 Saturday a month), 9:00am-5:30pm Job Responsibilities: Transcribe and dictate grossing and microscopic description...

7h ago

Go to Apply

Medical Biller/Collections Specialist

Robert Half • Bridgeport, CT • 7h ago

Hospital & Medical

Description We are looking for an experienced Medical Biller/Collections Specialist to join our team on a contract basis in Bridgeport, Connecticut. This role focuses on managing accounts receivable functions, ensuring a...

7h ago

Go to Apply

Nursing Educator

Lincoln Technical Institute • Shelton, CT • 1d ago

Hospital & Medical

Lincoln Tech is seeking BSN or MSN registered nurses to teach in our LPN program. No teaching experience is required, we will provide you with the training needed to become a successful Nursing Educator. Apply now and in...

1d ago

Go to Apply

Healthcare Engineer

Veterans Affairs, Veterans Health Administration • West Haven, CT • 1d ago

Hospital & Medical

Summary The position serves as a Project Engineer at an assigned Department of Veterans Affairs Healthcare System. This position performs project planning, produces designs, manages designs, manages construction, and pro...

1d ago

Go to Apply

Medical Receptionist - Neurology - Middlebury

Trinity Health • Waterbury, CT • 2d ago

Hospital & Medical

Employment Type: Full time Shift: Day Shift Description: Position Purpose: As a Business Services Representative in our welcoming Neurology outpatient office , you'll be the first friendly face our patients see and the v...

2d ago

Go to Apply

Registered Nurse-Inpatient 4 West

Veterans Affairs, Veterans Health Administration • West Haven, CT • 2d ago

Hospital & Medical

Summary This Registered Nurse position is located in Nursing service line at the West Haven campus. This position is a full time position at 40 hours per week. Responsibilities This Registered Nurse(RN)-Inpatient 4W posi...

2d ago

Go to Apply

Physical Therapist

Performance Optimal Health • Hamden, CT • 3d ago

Hospital & Medical

Since 2002, Performance Optimal Health has redefined what outpatient care looks like-bridging clinical expertise with a whole-person, proactive approach to health. Grounded in our signature Four Pillars-Exercise, Nutriti...

3d ago

Go to Apply

3rd Shift Laboratory Technician

Kelly Services • Waterbury, CT • 3d ago

Hospital & Medical

Kelly Science & Clinical is looking for a 3rd Shift Laboratory Technician to join a growing global company involved in dispending solutions for iconic brands in the beauty, fragrance, personal care, home, and healthc...

3d ago

Go to Apply

Registered Nurse

Mosaic • Wallingford, CT • 4d ago

Hospital & Medical

Job Description Empowering Lives Through Skilled, Heartfelt Care $3000 Sign On Bonus $85,000 - $100,000 based on experience Schedule: Monday-Friday Day Hours If making a positive impact in the lives of others is a consta...

4d ago

Go to Apply

Nurse Manager

Veterans Affairs, Veterans Health Administration • West Haven, CT • 4d ago

Hospital & Medical

Summary The Nurse Manager position is located in Nursing, Acute Care ,Medical Step Down Unit service line at the West Haven campus. This position is a full time position at 40 hours per week. Responsibilities VA offers a...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.