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Associate Specialist

System One • Tulsa, OK • 9h ago

Customer Data Operations Specialist (Hybrid)

Pay: $19/hour

Location: Tulsa, Oklahoma

Schedule: Hybrid

Position Overview

System One is partnering with a client in Tulsa, Oklahoma to join their Customer Data Operations team. This role is responsible for creating, maintaining, and auditing customer account data within an enterprise system environment. The work directly impacts pricing accuracy, invoicing, product delivery, and overall customer experience.

This position requires strong attention to detail, critical thinking, and the ability to interpret customer requests and translate them into accurate system updates. It is well-suited for someone who enjoys learning complex processes, taking ownership of their work, and collaborating closely with internal teams.

This is not a data entry role-it involves problem-solving, quality control, and understanding how upstream data decisions affect downstream business operations.

What You'll Do

Create, update, and maintain customer accounts within an enterprise system (SAP experience a plus, but not required)

Review requests to ensure new accounts are set up correctly and do not duplicate existing records

Maintain accurate customer account relationships and structures to support proper billing and reporting

Process customer-specific pricing updates and changes

Conduct post-entry audits to verify data accuracy and compliance with internal standards

Research and resolve pricing discrepancies, including supporting credit or debit adjustments when necessary

Identify and correct account structure issues that may cause downstream processing challenges

Communicate directly with internal partners to clarify requests and resolve issues

Serve as backup support for team partners as needed

Follow established procedures while applying judgment when troubleshooting issues

Perform additional duties as assigned

What We're Looking For

Strong attention to detail with the ability to self-audit and troubleshoot work

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Analytical mindset with a desire to understand processes end-to-end

Comfortable interpreting written requests and asking clarifying questions when needed

Ability to work independently while also collaborating with a team

Strong written and verbal communication skills

Comfortable working in a hybrid environment and managing productivity while working remotely

Willingness to learn complex systems and processes (60-90 days of structured training provided)

Proficient in Microsoft Office, especially Excel (required)

Prior experience with data management, systems administration, or operations support preferred

SAP experience is helpful but not required

Qualifications

High school diploma required; Associate's or Bachelor's degree preferred

2+ years of relevant experience in data management, operations, administrative support, or similar roles preferred

Strong organizational and time management skills

Positive attitude and adaptability in a changing environment

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #208-Rowland Tulsa

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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