BITS Program Assistant
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BITS Program Assistant
Salary
$58,872.00 - $75,000.00 Annually
Location
Denver Metro, CO
Job Type
Full Time
Job Number
IHA-06531 03.20.2026
Department
Colorado Department of Human Services
Division
AS - Business Technology
Opening Date
03/20/2026
Closing Date
4/3/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1555 Sherman Street
Department Contact Information
jade.green@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
Operations and Strategy (O&S) provides support services to help CDHS's (Colorado Department of Human Services) offices, divisions and programs achieve their goals and make our agency as efficient, effective and impactful as possible. It also ensures the operational efficiency and effectiveness of CDHS by crafting and executing the Department's strategic plan and provides oversight of related work stream priorities.
The Division of Business Innovation, Technology and Security (BITS) helps CDHS streamline processes to better create alignment across our organization as well as help CDHS build a culture of operational excellence. Our team works to ensure that the technology at CDHS aligns with the department's strategic goals and supports operational and business needs.
Description of Job
HYBRID - Minimum 2 days or more in office, based on business needs
Please note: These working arrangements are subject to change. (https://docs.google.com/presentation/d/18VM-f07ifFxF2PChGs2Jh-yRLYu3n7P8-wxWEUh8WF8/edit?usp=sharing)
The purpose of the Program Assistant II is to provide office management and high-quality administrative support to the Business Innovation, Technology and Security (BITS) division This position provides a range of high-level office, technical, and administrative support to the BITS leadership, BITS units and other CDHS program staff.
Responsibilities include, but are not limited to:
Serves as the primary division contact and source of information for internal and external customers, and responds to customers on behalf of the BITS Director.
Serving as the primary point of contact for departmental technology resources and needs. The division coordinates with program staff to support IT operations, maintenance, modernization, and the implementation of new systems, as well as health information technology, data governance, and the use and oversight of artificial intelligence
.Working largely independently, the Program Assistant II manages multiple deadlines and projects as delegated by BITS leadership, identifies operational challenges and develops action plans to strengthen office processes, and supports leadership in maintaining best practices for hiring, onboarding, offboarding, and purchasing.
The position also handles sensitive and confidential information and applies CDHS and OIT technical best practices while exercising sound judgment and initiative in a dynamic and sometimes ambiguous environment
Provides a wide range of division support including composing and editing letters, memoranda, reports, and presentations; prepares copy for submission of proposals and/or reports.
Manages and directs the BITS Director's schedule by identifying, recommending, and prioritizing requests for functions and meetings with internal and external stakeholders.
Participates in Office / Division level Program Assistant coordination meetings to stay informed of the most recent policies, procedures, guidelines, and requirements to effectively and efficiently perform duties.
Establishes tracking systems to coordinate workload and priorities
Responsible for identifying office problems or areas that need strengthening and the development of action plans to correct issues identified.
Assists BITS leadership in learning and maintaining best practices relating to hiring, onboarding, offboarding, and purchasing. This position handles sensitive and confidential information; and requires the knowledge and application of CDHS and OIT technical best practices.
Works independently in an ambiguous environment using independent judgment/initiative on mulitple deadlines and projects.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience:
Five (5) years of relevant experience in an occupation related to the work assigned to this position such as executive administrative support, project management/coordination, office management, administrative technical support, process improvement or other related areas.
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned such as executive administrative support, project management/coordination, office management, administrative technical support, process improvement or other related areas equal to five (5) years.
Preferred Qualifications:
Experience working for the Department of Human Services or other State agencies
Experience providing support to executive level positions or other administrative leadership
Experience working in a fast-paced environment
Experience with project management/coordination
Detail-oriented and well-organized
Conditions of Employment:
Standard background check and reference check required
This position requires State of Colorado residency at the time of application and residency within the state throughout the duration of employment in this position.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
CDHS Selection Process Explanation
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Preferred Qualifications & Competencies:
Relevant years of state service experience.
Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board (https://spb.colorado.gov/) website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here (https://spb.colorado.gov/sites/spb/files/documents/Consolidated%20Appeal%20-%20Form%20-%202025.pdf) .
You must be deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules (https://spb.colorado.gov/board-rules) webpage.
Supplemental Information
How to apply to the State of Colorado (https://www.youtube.com/watch?v=bKuwGdPpOW0)
The Assessment Process
For additional recruiting questions, please contact jade.green@state.co.us
About Us & Benefits
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical (https://dhr.colorado.gov/state-employees/state-employee-benefits/medical-benefits) and dental (https://dhr.colorado.gov/state-employees/state-employee-benefits/dental-insurance) health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage (https://dhr.colorado.gov/state-employees/state-employee-benefits/disability-insurance)
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center (https://stateofcolorado.benefithub.com/app/home)
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program (https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs) .
Our Values
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
ADA Accommodations
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us .
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.
This information is available to me and I have read this information.
I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)
02
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.
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03
If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Your application may be considered incomplete if you do not provide this information. An incomplete application may not move forward in the Selection process. If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).
04
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please explain why the prior termination or resignation should not disqualify your application from the current position.
05
Please describe your experience as an administrative professional, and how it has prepared you for this position.
06
This position will include general program management. Please describe your experience managing competing deadlines and how you prioritize those deadlines.
07
Please share something about yourself that you would like the hiring committee to know about you.
Required Question
Employer
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
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Website
https://careers.colorado.gov/
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