Services Specialist 9-12 - Adult Services - Kent County
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Services Specialist 9-12 - Adult Services - Kent County
Salary
$2,071.20 - $3,068.80 Biweekly
Location
Grand Rapids, MI
Job Type
Permanent Full Time
Job Number
4301-26-KENT-004-ADULT-FILL
Department
Health and Human Services - Central Office
Opening Date
03/20/2026
Closing Date
3/27/2026 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.
This position functions as a professional social worker providing services to vulnerable individuals. Responsibilities may involve one or more of the following programs administered by the Michigan Department of Health and Human Services (MDHHS): Adult Protective Services, Adult Community Placement and Independent Living Services.
Position Description:Adult Services Specialist (https://MCSC.state.mi.us/AgencyPDFs/SSADULTPD.pdf)
Required Education and Experience
Education
Possession of a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
OR
Possession of a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
Experience
Services Specialist 9
No specific @type or amount is required.
Services Specialist 10
One year of professional experience providing casework services to socially and economically disadvantaged individuals equivalent to a Services Specialist 9.
Services Specialist P11
Two years of professional experience providing casework services to socially and economically disadvantaged individuals equivalent to a Services Specialist, including one year equivalent to a Services Specialist 10.
Services Specialist 12
Three years of professional experience providing social casework services to socially and economically disadvantaged individuals equivalent to a Services Specialist, including one year equivalent to a Services Specialist P11.
Additional Requirements and Information
The physical location of this position isKent County MDHHS, 121 Martin Luther King Jr St SE, Grand Rapids, MI 49507. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
To be considered for this position you must:
Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
Attach a copy of an official transcript(s).We accept scanned copies of official transcripts. Please see the example below. We do not accept copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
-As a Condition of Employment - this position requires a valid driver's license and successful completion of a background investigation including fingerprinting and a criminal records check. You must attach an official 2 year driving record if you possess an out of state drivers license. You do not need to provide this if you possess a Michigan drivers license.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
For further information regarding this posting please contactMDHHS-BSC3-HR-Staffing@michigan.gov
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
*Do you possess a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major. OR Possess a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the above areas of study?
Yes
No
02
Are you currently in a position at DHHS that is represented by the UAW Local 6000? (Services Specialists, FIS, or APW)
Yes
No
03
Are you a current Services Specialist within the Michigan Department of Health and Human Services?
Yes
No
04
Do you have any substantiated cases of abuse or neglect, as a perpetrator reported on the Department of Human Services Central Registry?
Yes
No
05
Have you ever been found responsible in a confirmed case of child abuse or neglect?
Yes
No
06
If yes, please explain in detail what changes you have made to mitigate your previous actions. If no, enter "N/A."
07
Have you ever been convicted of a felony?
Yes
No
08
Have you lived outside the State of Michigan in the previous 5 years? (Selected applicants who have lived outside the State of Michigan within the previous 5 years will need to provide a Central Registry record for the State(s) in which they resided in for the previous 5 years prior to being hired.)
Yes
No
09
Do you have an Intentional Program Violation from the Department of Health and Human Services?
Yes
No
10
Do you have any objection to being finger printed or drug tested?
Yes
No
11
Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions such as a reduction in force need not be reported.) Please select all that apply.
I have been dismissed within the last two years
I have resigned in lieu of discipline or dismissal within the last two years
I have been suspended without pay within the last two years
I have received an unsatisfactory rating in the last two years
I have received a written reprimand within the last two years
I have signed a last chance agreement with MDHHS within the last two years
I certify that none of the above circumstances apply to me
12
Do you possess a valid driver's license?
Yes
No
13
If you answered yes to the previous question, please list the state issued by, license number, expiration date. If no, @type N/A. (If you have a driver's license issued outside the State of Michigan, you must attach a 2yr driving history to your application.)
14
I acknowledge that I have:
Attached Official transcripts
Attached Cover Letter and Resume
15
Would you be able to work an on-call schedule?
Yes
No
16
Do you possess knowledge and experience working with and/or providing case management services to the aging/vulnerable adult population? (If you possess this experience please document it in your application materials to allow for accurate screening)
Yes
No
17
Would you be able to work outside of traditional office hours?
Yes
No
18
Please select the years of experience you possess acting as a case manager.
5 or more years
4 or more years
3 or more years
2 or more years
1 or more years
Less than 1 to no experience
19
Please describe your experience acting as a case manager. If you selected "none" to the question above, write "N/A".
20
How would you reach and serve various groups or traditionally underserved communities?
21
You have been assigned to conduct an Adult Protective Services (APS) investigation; the referral allegation is financial exploitation. Your client is an 84-year-old woman who lives alone. The client claims a trusted friend started visiting her a month ago and talked her into giving them a check for $5000.00 dollars which she did to support the good works of the community. When she tried calling the friend yesterday the phone was disconnected. What would be the next steps you would take in this investigation? If your response does not fit in the box below, please write "see attachment" in the box and attach your response as a separate document to your application materials.
Required Question
Employer
State of Michigan
Department
Health and Human Services - Central Office
Address
Office of Human Resources
235 S. Grand Ave.
Lansing, Michigan, 48933
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