Additional Information Bethesda, MD Pay Range: $151,100-$250,900 annually Remote Pay Range: $145,600-$241,800 annually
Job Number 26034740
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814
VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
Schedule Full Time
Located Remotely? Y
Position Type Management
Bonus Eligible: Y
Stock Package: Y
Expiration Date: 04/17/2026
JOB SUMMARY:
Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's GraphQL Platform strategy in a fast-paced, mission critical environment. This role will be responsible for building and advancing Marriott's platform in alignment with our core business objectives and enterprise architecture principles.
Fosters innovation and manages the application development team with a focus on promoting customer satisfaction. Collaborates with other technology leaders, business partners and promotes agile application development practices and processes across the enterprise. Establishes and manages continuous improvement efforts in technical project management, software engineering & testing automation to improve quality, scalability, and adoption of Marriott's API platform.
CANDIDATE PROFILE
Education and Experience
Required:
10+ years of application development leadership experience
5+ years of experience with distributed architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC) like agile development methodologies.
Experience with technologies?-?GraphQL, Node.js, Typescript, Java, NoSQL, Spring boot, Kafka, Docker, K8s, Cloud
Experience with defining and executing the enterprise GraphQL platform strategy and roadmap
Experience with leading the design, build, and operation of the GraphQL runtime and federation layer, including Apollo (or similar product) Router/Gateway, traffic management, environment strategy, and platform resiliency to support missioncritical workloads at scale
Experience with owning the enterprise GraphQL Platform vision and execution, defining the longterm roadmap, operating model, and technical strategy for Apollo GraphQL (federation, routing, governance) to enable scalable, domaindriven API delivery across the enterprise
Experience embedding security, compliance, and cost controls into the platform by design, including authorization patterns, query complexity management, rate limiting, data access policies, and secure defaults aligned with enterprise risk standards
Prior experience driving reliability, performance, observability, and real time analytics as firstclass platform capabilities, defining SLIs/SLOs, enabling deep telemetry, and leading incident management, capacity planning, and continuous performance optimization.
Experience or in-depth working knowledge of DevOps, CI/CD pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc.
Deep understanding of the pros and cons with cloud-native solution, microservices-architecture and API orchestration architecture
5+ years leading innovative, technically complex solutions for business and consumer-facing audiences
Experience with multiple public cloud platforms like AWS and Azure
Experience with designing & implementing cloud native solutions
Strong understanding of API platforms, back-end services, database and networking components of full stack infrastructure
Undergraduate degree or equivalent
Preferred:
Experience developing GraphQL APIs using Apollo and REST based APIs
Experience leveraging micro-services development patterns and principles
Experience and deep understanding of capabilities (such as orchestration, filtering, sorting etc) that GraphQL vs REST based microservices should be leveraged for.
Demonstrated success leading medium- to large-scale initiatives/transformations
Strong experience in platform based approach and building platform for the enterprise to be used across all domains.
Active contributions to OSS projects
Relevant technology certifications
Proven management experience in strategic planning and budgeting within one or more business groups
Experience with and knowledge of global IT outsourcing activities in a managed services environment
Proven management experience in application development across waterfall and agile environments.
Experience transforming mainframe-based applications into modern open system technologies
Proven success in driving DevOps best practices and capabilities into development teams
Experience with Automation testing, Performance Engineering, Release Management processes and Application Deployments.
Working in a Product-based model and building strong partnerships with Product owners by providing innovative technology solutions to complex business problems
Direct management of complex budgets in excess of $5M annual direct and indirect costs
Direct management of cross functional, sourced, or matrixed teams
Experience with DR strategy rollout and Production support of mission critical applications.
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with Teams
Manages application development projects in partnership with IT teams, business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages, and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application, development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT's business strategy and planning as needed
Supports and follows defined IT Governance decision rights, standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\2025edits\8.19.25.pdf) to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
