Summary You will serve as serves as Junior Windows System Administrator within the Hopper Global Communications Center, performing at the entry/developmental capacity, providing basic support to the Windows server administration team, including beginning exposure to cloud technologies. This position is located in the HOPPER GLOBAL COMMUNICATIONS CENTER. Responsibilities You will develop a basic understanding of security compliance requirements, including Security Technical Implementation Guides (STIGs). Assists with basic Azure tasks, such as user management and resource monitoring, under close supervision. You will focus on fundamental on-premises and cloud-based system administration tasks within a structured, supervised environment. You will participate in performing basic Azure administration tasks, including user and group management in Azure Active Directory. You will participate in monitoring Azure resource utilization and performance and Provides basic user support and training. Requirements Conditions of Employment Qualifications GG-07 I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the four competencies above, your resume must demonstrate at least one year of specialized experience at or equivalent to the next lower grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following such as: 1. Provide basic support to the Windows server administration team, including Microsoft Azure cloud technologies; 2. Assist with server and workstation installations, configurations, patching, and basic performance monitoring; 3. Gain practical experience by following established procedures, troubleshooting common issues under supervision, and contributing to routine maintenance tasks; 4. Assist with the installation, configuration, and maintenance of Windows servers and workstations, both physical and virtual; 5. Support the application of software patches and updates; and 6. Learn and assist with troubleshooting basic system issues and alerts from monitoring tools, escalating complex problems to senior team members. OR 4-year course of study leading to a bachelor's degree GG-09 I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the four competencies above, your resume must demonstrate at least one year of specialized experience at or equivalent to the (GG/GS-07) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following such as: 1. Participate with higher-grade specialists to install, configure, and maintain Windows servers and workstations (physical and virtual) adhering to established security guidelines; 2. Troubleshoot basic hardware and software issues, escalating complex problems as needed; 3. Perform routine system maintenance tasks, including backups, patching, and security updates; 4. Participate in managing user accounts and access controls within Active Directory and Group Policy; 5. Develop and utilize basic scripting solutions (e.g., PowerShell) to automate routine tasks; and 6. Contributes to the maintenance of system documentation. OR 2 full academic years of progressively higher level graduate education OR Masters or equivalent graduate degree OR L.B. or J.D. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Additional qualification information can be found from the following DON DCIPS policy website: https://www.secnav.navy.mil/doni/Naval%20Intelligence%20Activity/Chapter%205%20-%20Employment%20and%20Placement.pdf Education Education Substitution If you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. See OPM's General Policies for information on crediting education. Foreign Education: Required for vacancies with Positive Education or Education Substitution Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. ICTAP does not apply to Excepted Service positions. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Recruitment incentives may be authorized to eligible new hires All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statue, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status. For more information on the DCIPS occupational structure click here. For more information about career advancement in DCIPS click here. This position is designated as a Cyber Workforce position in the DoD Cyber Workforce Framework (DCWF) primary work role of (45) and, as a condition of employment, the incumbent of the position is required to maintain qualifications in accordance with DON Cyber Workforce Program requirements of SECNAV M-5239.2. This designation requires: - The incumbent participate in continuous learning (CL) program as described in SECNAVINST 5239.20A and SECNAV M-5239.2. An annual 20 hour minimum of Cyber Workforce related continuous learning must be documented in a current individual development plan signed by both the employee and supervisor. - The incumbent must obtain the required credentials within 12 months of appointment and maintain credentials as described in SECNAV M-5239.2 for DCWF role of (451) proficiency level (Basic). For more information, review SECNAV M-5239.2 Chapter 3, paragraph b (1) (g) 1. *Failure to meet a condition of employment may result in disciplinary and/or adverse action up to removal from Federal service. Salary: GG-07: $57,736 - $75,059 GG-09: $70,623 - $91,815
