Department Information Technology Coordinator (Vacancy)
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Department Information Technology Coordinator (Vacancy)
Salary
$42.64 - $63.94 Hourly
Location
Varies by position
Job Type
Full-time
Job Number
26-0526-V1
Department
59 Department of Public Service
Division
Office of the Public Service Director
Opening Date
03/19/2026
Closing Date
4/9/2026 11:59 PM Eastern
Description
Benefits
Questions
Definition
We are looking to hire an enthusiastic Information Technology (IT) Coordinator to support the Department of Public Service (DPS) initiatives in accordance with the City's technology guidelines. The IT Coordinator will act as the primary technical contact, managing installations, troubleshooting issues, support software applications, and training staff. The IT Coordinator should possess strong people skills, display strong technical skills and ability, along with being able to communicate both written and orally.
The duties of this position will include but are not limited to, support for: software, hardware, and cloud-based services involving the management of upgrades, installation, as well as implementation strategies. The position will also have the responsibility for vendor management, user account administration, and implementing IT security protocols. This role will also support Information and Business Systems strategic planning, support, and implementation, as well as working with internal staff for organized technical solutioning. P erforms related duties as required.
The following technical experience is a bonus:
Crystal Reports
Business Intelligence: Tableau and/or PowerBI, or other BI application experience
SQL
Data Integration applications
Geographic Information Systems (GIS)
Technical Presentation Experience
Software Coding
Note: Lack of experience in the bullets above will not necessarily impact the opportunity to be chosen for the position but are a bonus.
Examples of Work
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Analyzes the business/operational needs of the department in order to facilitate the development and implementation of technology services provided by Department of Technology (DoT);
Consults with and advises the DoT representative(s) on the @type of systems and level of service required to meet the technology needs of the department;
Coordinates the prioritization of technology needs of the department to ensure compliance with the budget; assists in writing the service level agreements (SLAs) detailing the specific hardware, software, and technical service needs of the department;
Identifies and tracks the various technology related assets utilized by the department; coordinates with the DoT representative(s) the repair, upgrade, maintenance, and installation of technology assets, as provided in the service level agreement;
Provides information to the DoT representative(s) regarding problems with service levels, contracts, and/or the acquisition and availability of hardware and software components; communicates with selected vendors regarding service delivery;
Serves as the departmental representative at Department of Technology planning sessions regarding support services, processes and procedures, policies, and future technology and systems needs;
Plans and prepares information technology budget for the department for submission to the Department of Technology;
Coordinates training for department personnel on information technology and systems; prepares or assists in the procurement process, preparation of Requests for Proposal (RFP) and bid specifications for technology related items at the request of DoT;
Coordinates work flow between the departments and the Department of Technology; reads technical manuals and publications to remain current in information technology as it relates to departmental operations.
Attends information technology seminars, training, staff, and planning sessions.
Minimum Qualifications
Possession of a bachelor's degree and three (3) years of experience in the analysis, development, and implementation of business processes or management information systems. A master's degree in computer science or a closely related field may be substituted for one (1) year of the required experience.
Some positions may require possession of a valid driver's license.
Test/Job Contact Information
Recruitment #: 26-0526-V1
Employment Type: Full-Time (Regular)
Should you have questions regarding this vacancy, please contact:
Alexander Zillner
Department of Public Service
Office of the Public Service Director
111 N Front St / Floor 7
Columbus, Ohio 43215
P: (614) 645- 6470
E: ajzillner@columbus.gov
The City of Columbus is an Equal Opportunity Employer
The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:
Medical
Dental
Vision
Short-term Disability
Life Insurance
Wellness Program
Tuition Reimbursement
Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.
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Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?
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03
Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.
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Required Question
Employer
City of Columbus
Address
77 N. Front Street, Suite 330
Columbus, Ohio, 43215
Phone
(614) 645-8301
Website
https://new.columbus.gov/Government/Departments/Civil-Service-Commission
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