Customer Service Representative

U-Haul • Iowa City, IA • 1h ago

Location:

1600 Hwy 1 W, Iowa City, Iowa 52240 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul

Go to Apply

Share this job

Similar Jobs

Data Entry Clerk

Robert Half • West Branch, IA • 8h ago

Management & Administrative

Description We are seeking a highly detail-oriented Data Entry Clerk to support a critical project with our client in West Branch, Iowa. This role will focus on reviewing documents, extracting data, and compiling accurat...

8h ago

Go to Apply

Administrative Support Assistant 2

Iowa Department of Administrative Services • Iowa City, IA • 20h ago

Management & Administrative

Administrative Support Assistant 2 Print ( https://www.governmentjobs.com/careers/iowa/jobs/newprint/5277658 ) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Iowa City - 52240...

20h ago

Go to Apply

Administrative Asst

UnityPoint Health • Iowa City, IA • 20h ago

Management & Administrative

Area of Interest: Administrative and Clerical FTE/Hours per pay period: 1.0 Department: Administration Shift: M/Tu-Th 8-5, W 10-6; F-8-330 Job ID: 179405 Overview Administrative Secretaries reflect a commitment to UnityP...

20h ago

Go to Apply

Senior State Filing Analyst

Aegon Asset Management • Cedar Rapids, IA • 23h ago

Management & Administrative

Job Family Regulatory Compliance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse...

23h ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Cedar Rapids, IA • 1d ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

1d ago

Go to Apply

Student Information Systems (SIS) Consultant

Grant Wood Area Education Agency • Cedar Rapids, IA • 2d ago

Management & Administrative

Student Information Systems (SIS) Consultant JobID: 352 Position Type: Professional/Non-Contracted/ Student Information Systems Consultant Date Posted: 3/17/2026 Location: Grant Wood AEA Closing Date: open until filled E...

2d ago

Go to Apply

Warehouse Clerk Second Shift

Ryder System • Cedar Rapids, IA • 2d ago

Management & Administrative

Position Description Ryder is immediately hiring a Permanent Warehouse Dock Coordinator in Cedar Rapids, IA Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Additional Pay: $2.00 per hour for shift Pay increase...

2d ago

Go to Apply

Active Directory Engineer (Identity Management) - Hybrid

RTX Corporation • Cedar Rapids, IA • 2d ago

Management & Administrative

Date Posted: 2026-03-17 Country: United States of America Location: US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17 Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. ci...

2d ago

Go to Apply

Market Manager - Events

Acosta Group • Cedar Rapids, IA • 2d ago

Management & Administrative

DESCRIPTION Overview The Market Manager is responsible for understanding, implementing and enforcing the product demonstration/events processes with their teams in the designated market(s). The position must deliver cons...

2d ago

Go to Apply

Trust Officer

Hills Bank • Cedar Rapids, IA • 3d ago

Management & Administrative

3905 Blairs Ferry Road Northeast, Cedar Rapids, IA, USA | Full-Time SCHEDULE: Full-time ; Monday through Friday 8 a.m. to 5 p.m. LOCATION: 3905 Blairs Ferry Rd NE, Cedar Rapids, IA 52402 BENEFITS: Our employees are our m...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.