Req ID: RQ216704
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Public Trust/Other Required: None
Job Family: IT Infrastructure and Operations
Skills:
Backup and Recovery (Software),Information Technology (IT) Systems,Virtual Environments,Virtual Infrastructure
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
SYSTEMS ADMINISTRATOR SENIOR
Start your career by making meaningful contributions to critical government, defense, and intelligence projects. Join GDIT as a Virtual Desktop Infrastructure (VDI) Administrator for a role where your professional growth is as foundational as the mission you support.
MEANINGFUL WORK AND PERSONAL IMPACT
The Virtual Desktop Infrastructure (VDI) Administrator assists with the administration, monitoring, and updates to our virtual infrastructure systems. In this role, you will support critical system patching, help respond to incidents, and assist with scheduling activities under the guidance of senior staff. You will have the opportunity to develop your knowledge of virtual infrastructures, including virtual networking, virtual systems, and zero trust architecture as the VDI Administrator , you will be a valued member of the GDIT team supporting the vital mission of the US Army Intelligence and Security Command (INSCOM).
Assist with the administration of virtual infrastructure environments, including VMware, Nutanix, and Microsoft Hyper-V.
Help configure and maintain desktop services using Citrix Virtual Apps and Desktop (CVAD) and Omnissa Horizon.
Provide Tier 1/2 support, performing initial troubleshooting for issues within the virtual infrastructure and escalating when necessary.
Assist in gathering requirements from end-users and help coordinate changes with other support teams.
Collaborate with Network Operations, Cyber Security, and other teams to support and implement solutions.
Handle incident tickets, ensuring they are updated in a timely manner according to Service Level Agreements (SLAs).
Perform initial system and application diagnosis to help remediate issues, working with other teams as needed.
Learn to apply DISA Security Technical Implementation Guides (STIGs) to help maintain a secure environment.
Basic Qualifications
Demonstrated experience administering and troubleshooting virtual infrastructure, with a strong understanding of virtualization concepts.
Understanding at least one of the following platforms: VMware vSphere, Nutanix AHV, Microsoft Hyper-V.
Understanding VDI technologies, including Citrix Virtual Apps and Desktop (CVAD) and familiarity with Omnissa Horizon. Experience with a transition between VDI platforms is a plus.
Knowledge of Microsoft technologies (Active Directory, DHCP, DNS, GPO, FSLogix).
Familiarity with physical and technology security IT best practice.
Excellent communication, collaboration, and problem-solving skills.
WHAT YOU'LL NEED TO SUCCEED
Bring your enthusiasm for technology and a drive to learn to GDIT. As a Junior Virtual Desktop Infrastructure (VDI) Administrator, you will have the opportunity to grow your skills. The ideal candidate will have:
Education: Associate's Degree in a related field (or equivalent experience).
Experience: 7 years of experience in an IT environment.
Technical Skills :
A foundational knowledge of IT systems and an eagerness to become an expert in troubleshooting.
The ability to assist senior staff with analyzing and resolving support tickets, with a focus on learning and development.
Security clearance level: TS/SCI
US citizenship required
Required Certification(s):
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
IAT II 8570/8140 Baseline Certification Security+ or equivalent
Computing Env: Computing Env: VCA
Location : On Customer Site
Role Requirements :
On customer site daily support
Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
Travel may be required to support the mission
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in intelligence at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for securing the mission.
The likely salary range for this position is $76,565 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
