As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
30 Corporate Woods, Brighton, New York, United States of America, 14623
Opening:
Worker Sub@type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
900083 ISD Infrastructure
Work Shift:
UR - Day (United States of America)
Range:
UR URG 113
Compensation Range:
$77,216.00 - $115,824.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Develops, implements, and maintains strategies that ensure the resilience and recovery of IT services in the event of disruptions. Protects business operations by ensuring that IT services can be restored quickly and effectively following outages or disasters. Collaborates with IT, business units, and external partners to design and oversee DR and service continuity plans, perform risk assessments, and lead recovery exercises.
ESSENTIAL FUNCTIONS
Develops and maintains the organization's Disaster Recovery Plan (DRP) and IT Service Continuity Plan (ITSCP) to ensure alignment with business objectives and risk tolerance. Defines and manages Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs ) for critical systems.
Conducts Business Impact Analysis (BIA) to identify critical services, dependencies, and potential risks. Leads the development and execution of disaster recovery testing and service continuity exercises to validate recovery capabilities. Works closely with IT teams to ensure effective backup and replication strategies are in place.
Collaborates with business continuity teams to integrate IT service continuity plans into enterprise-wide Business Continuity Management (BCM). Defines and tracks Key Performance Indicators (KPIs) for DR and service continuity effectiveness. Acts as the Incident Response Lead during disaster events, coordinating recovery efforts and communication with stakeholders. Supports IT Operations Office On-Call / after-hours support requirements.
Ensures compliance with industry regulations (e.g., ISO 22301, NIST, GDPR, HIPAA) and organizational policies.
Provides training and awareness programs to educate IT and business teams on disaster recovery and continuity best practices. Partners with vendors and service providers to ensure third-party solutions align with DR and continuity requirements.
Other duties as assigned
MINIMUM EDUCATION & EXPERIENCE
Bachelor's degree in Computer Science, Information Technology, Business Continuity, or related field required.
5 years of experience in Disaster Recovery, IT Service Continuity Management, or a related field required.
Experience with DR tools and technologies (e.g., VMware SRM, Azure Site Recovery, backup and replication solutions) required.
or equivalent combination of education and experience required
Experience working in regulated industries (e.g., healthcare, finance, government) preferred
Experience implementing automation for disaster recovery processes preferred
KNOWLEDGE, SKILLS AND ABILITIES
Strong knowledge of ITIL framework, ITSM practices, and business continuity methodologies required
Familiarity with cloud and hybrid infrastructure recovery strategies required
Strong project management skills with the ability to lead DR and continuity initiatives required
Excellent problem-solving, analytical, and decision-making abilities required
Strong communication skills with the ability to engage stakeholders at all levels required
Relevant certifications preferred (e.g., Certified Business Continuity Professional (CBCP), ITIL, ISO 22301 Lead Implementer).
Knowledge of Lean Six Sigma, Agile, or DevOps methodologies preferred
Knowledge of cybersecurity resilience strategies preferred
LICENSES AND CERTIFICATIONS
Certified Business Continuity Professional (CBCP) or Certified Disaster Recovery Engineer (CDRE) preferred
Advanced ITIL certifications (e.g., ITIL 4 Managing Professional, ITIL Service Continuity Management) preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
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Learn. Discover. Heal. Create.
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
