Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
There are multiple roles available for this posting, this is a non-people leading Director/Analyst role that will support P&C Personal Lines products for our members at the State Level for the Go-To-Market team.
As a dedicated P&C Product Development Director you are accountable for the achievement of property and casualty insurance (P&C) profit and growth targets in assigned state(s) or geographic region. You will develop strategic vision and tactical plans that will profitably expand USAA product line market share. You will also focus on state-specific competitive and financial KPIs to anticipate and react to potential trends and identify opportunities to make regional or national impacts across P&C, which drive best practices and innovation across the organization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Works with large data sets and leads business analysis of state-specific P&L and marketing strategy and the impact of marketing investments to influence P&L results.
or Provides guidance on key financial and customer-related concerns from executives leveraging multiple data sources including SAS, SQL, Tableau, R, etc.
Leads the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners.
Builds relationships and partnerships to collaborate with internal stakeholder's partners to develop insights to develop and execute on multi-year state strategy. Maintains partnerships with external regulators to bring strategic actions to market.
Directs and executes data analytics with internal stakeholders to identify growth opportunities, build a 360-degree view of the membership and presents key learnings.
Builds complex reports using data tools to monitor business performance and communicate results.
Works directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identifies emerging themes, internal and external trends to improve performance and minimize risk.
Leads comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at regional/ countrywide level.
Maintains partnerships with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
Facilitates development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of product or program management experience.
4 years of P&C experience.
Extensive experience in creating product briefings and presenting to executive leadership.
Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis.
Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
Advanced knowledge of applicable product related regulations, and risk and compliance requirements.
What sets you apart
Product: Experience with P&C product management (to include state regulations and marketplace).
Data Analytics: Confirmed sophisticated data analytical experience and the ability to demonstrate the skills for pulling data as well as analyzing trends to make recommendations to leadership.
Communication: Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to executive leadership and key business partners, influencing decision making and strong collaborative relationships.
Technical Tools: Mastery of essential data tools including SQL, Tableau, and Snowflake. Experience with Python is a plus.
P&C Product: Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $127,310 - $243,340 **.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not @type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\assets/Media/enterprise\hr\cpra\notice\at\collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
