Senior Information Technology Support Technician

Digi-Key Electronics • Bloomington, MN • 1h ago

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page. __ Position Overview:As a Senior IT Support Technician, you will focus on leading initiatives, work planning, and mentoring team members in processes and technical skills. You will also be responsible for partnering and providing technical support to our employees and maintaining the company's IT systems. You will troubleshoot hardware and software issues, install, configure software, hardware, and assist in the planning and implementation of IT projects. This is an essential onsite role Responsibilities: Hours: Monday - Friday 8:30am to 5:00pm Lead the delivery of excellent customer service with urgency and ownership Mentor team members regarding processes and technical skills Provide Tier 2 and Tier 3 technical support to employees for hardware, software, and network issues in a timely manner Install, configure, and maintain software and hardware Assist in the planning, resource allocation and implementation of IT hardware/software projects Monitoring and remediating issues with select server systems Develop computer-based solutions for business needs as required Maintain accurate records of IT support requests and resolutions Keep up with the latest hardware and software technologies Coordinate with internal organization/support groups and/or with vendors Required Knowledge, Skills and Experience 5 -7 years of proven experience as an IT support technician or similar role(Preferred) Knowledge of Digi-Key systems, business, and procedures (Preferred) Computer & Network Technology A.A.S. degree or related field (Preferred) Ability to provide direction and guidance to team members and business partners IT certification (e.g., CompTIA A+, Network+) (Preferred) Proficiency in troubleshooting hardware, software, and network issues Knowledge in various operating systems (Windows/Mac/Linux/iOS) Self-motivated Familiarity with IT security best practices Excellent communication and customer service skills Physical Requirements: Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body Capable of lifting up to 40 lbs. from floor to shoulder height Constantly positions self to maintain computers in the lab, including under the desks and in the server closet Compensation: The base pay range for this position is: $28.00 to $40.00 Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity. Many factors influence the determination of base pay within a range, including the candidate's work experience in related roles; the candidate's knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position. DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com. Know Your Rights: Workplace Discrimination is Illegal Digi-Key Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.

Similar Jobs

Process Manufacturing Engineer

STERIS CORPORATION • Plymouth, MN • 33min ago

IT & Engineering

Process Manufacturing Engineer Req ID: 53155 Job Category: Manufacturing Operations Location: Plymouth, MN, US, 55447 Workplace Type: Onsite At STERIS, we help our Customers create a healthier and safer world by providin...

33min ago

Go to Apply

Manufacturing Engineer Intern

Curtiss-Wright Corporation • Chanhassen, MN • 35min ago

IT & Engineering

We are looking for a Manufacturing Engineer Summer Intern to join our Exlar team! As our Manufacturing Engineer Intern, under direct supervision you will be assigned various manufacturing engineer tasks which may be admi...

35min ago

Go to Apply

Mobile Apps Test Automation Engineer

Synchrony • Saint Paul, MN • 1h ago

IT & Engineering

Job Description: Role Summary/Purpose: We are looking for a passionate and detail-oriented?Mobile Apps Test Automation Engineer?who can take ownership of mobile automation strategy, design, and execution for complex, hig...

1h ago

Go to Apply

Entry Level Technician - Rosemount, MN

MISTRAS Group, Inc. • Rosemount, MN • 4h ago

IT & Engineering

Description The Assistant Technician will assist the Level II NDE Technician with the designated NDT method activities while gaining experience and knowledge. MAJOR RESPONSIBILITIES/ACTIVITIES: · Assist technicians with...

4h ago

Go to Apply

Lab Technician Entry Level

Actalent • Minneapolis, MN • 4h ago

IT & Engineering

R&D Chemistry Lab Technician Job Description The R&D Technician will play a crucial role in supporting Powder coating technologies within the Heavy Equipment market segment. The technician will be responsible for...

4h ago

Go to Apply

Application Analyst and Developer, Epic Willow

HealthPartners • Minneapolis, MN • 6h ago

IT & Engineering

HealthPartners is hiring an Application Analyst and Developer, Epic Willow. This position ensures that the appropriate analysis and technical requirements are documented for applications changes. The person in this posit...

6h ago

Go to Apply

Mechanical Engineer II

ITW • Lakeville, MN • 8h ago

IT & Engineering

Job Description: Division Description: ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc. (NYSE: ITW)) is part of the Test and Measurement business segment and is the global leader in process kno...

8h ago

Go to Apply

Lead Data Scientist / Research Scientist 3

State of Minnesota • Saint Paul, MN • 16h ago

IT & Engineering

Working Title: Lead Data Scientist Job Class: Research Scientist 3 Agency: Human Services Dept Job ID : 92910 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May A...

16h ago

Go to Apply

Sr. Software Engineer

Trane Technologies • Saint Paul, MN • 16h ago

IT & Engineering

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable w...

16h ago

Go to Apply

AI/ML Engineer - Hybrid Onsite

UnitedHealth Group • Minnetonka, MN • 16h ago

IT & Engineering

Requisition number: 2340295 Job category: Technology Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly imp...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.