Overview
Top candidates will have expertise in the Apple ecosystem, and in supporting Apple devices in an enterprise environment.
Hybrid work position; need to be local or willing to relocate to area.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
The Systems Administrator III combines advanced Apple ecosystem administration with cross-functional technical leadership. This role serves as the primary operational liaison between Enterprise & Solutions Architecture and Client Engineering, ensuring end-user computing modernization initiatives are successfully translated from architectural design into operational execution.
The incumbent is responsible for maintaining a seamless, secure, and high-performing user experience across macOS, iOS, iPadOS, and watchOS platforms. This position focuses on operational excellence, environment standardization, and Tier 3-level engineering support.
This position has no responsibility for providing care to patients.
The Systems Administrator III is a senior technical contributor responsible for:
Executing Apple-focused modernization initiatives
Supporting enterprise Apple device management and integration
Providing advanced troubleshooting and consultation
Maintaining standardized and secure end-user environments
Serving as a bridge between architecture strategy and engineering execution
This role ensures technical solutions align with enterprise standards while delivering a frictionless user experience.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Apple Ecosystem Administration
Manage, configure, and troubleshoot macOS, iOS, iPadOS, and watchOS devices
Manage zero-touch deployment workflows using Apple Business Manager (ABM) and MDM platforms (eg, Jamf Pro)
Maintain and optimize Apple device lifecycle management processes
Modernization & Integration
Lead implementation of end-user computing modernization initiatives
Integrate Apple platforms within a complex, heterogeneous enterprise environment
Ensure alignment of deployed solutions with architectural standards
Support cloud-integrated Apple services and enterprise interoperability
Tier 3 Engineering & Consultation
Provide advanced troubleshooting and resolution of complex Apple platform issues
Advise on programming, scripting, packaging, and integration challenges
Serve as escalation point for complex endpoint engineering issues
Environment Standardization & Security
Configure and maintain server services and application software supporting Apple endpoints
Ensure compliance with enterprise security frameworks and encryption standards
Maintain system integrity without compromising modernization initiatives
Support application packaging and enterprise software delivery
User Experience (UX) Advocacy
Monitor and proactively resolve systemic issues affecting end-user computing
Ensure high-quality, frictionless user experience across platforms
Identify and design system enhancements to improve performance and usability
Knowledge / Skills / Abilities
Technical Expertise
Expert knowledge of Apple ecosystem administration (macOS, iOS, iPadOS, watchOS )
Deep experience with Apple Business Manager (ABM)
Advanced knowledge of Jamf platform installation, configuration, administration, and troubleshooting
Experience with application packaging and enterprise software delivery
Understanding of Apple security frameworks and enterprise encryption
Enterprise Integration
Experience supporting Apple devices in complex, mixed-platform enterprise environments
Ability to ensure systems interoperability with business applications
Knowledge of cloud-integrated endpoint services
Leadership & Communication
Ability to translate architectural strategy into actionable engineering tasks
Strong cross-functional collaboration skills
Ability to conceptualize and design system enhancements that improve business processes
Qualifications
Qualifications Required
Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or equivalent experience.
Three years of related experience as a level 2 System Administrator or higher.
Qualifications (Preferred)
Working Conditions
This is a sedentary position requiring the ability to exert up to 10 pounds of force and occasionally lift, carry, push, or pull objects. The role involves primarily sitting and is not exposed to adverse environmental conditions.
Disclaimer
This job description outlines the general nature and level of work performed and is not intended to be a comprehensive inventory of all duties and responsibilities. Management reserves the right to assign or reassign duties at any time.
The University of Utah Health complies with the Americans with Disabilities Act (ADA) and Sections 503 & 504 of the Rehabilitation Act and provides reasonable accommodations to qualified individuals.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/
Online reports may be submitted atoeo.utah.edu/
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 81889
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department COR ISC 17A ENTERPRISE SYSTEMS
Category Information Technology
Workplace Set Up Hybrid
