Collision CSR - Temporary

Gerber Collision & Glass • Hammond, LA • 3h ago

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

This position is a contingent, temporary role intended to backfill an employee who is currently on leave. Employment in this role is not permanent and is expected to conclude upon the return of the incumbent employee or as business needs change.

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)

Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication @type.

Confirms car rental information and updates CCC One with rental car usage information.

Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required ?

High School Diploma or GED (General Education Diploma)

Minimum: 1 year experience in a similar role such as administration assistant.

Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

Strong attention to detail with a high degree of accuracy.

Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

INDSOUTH

Benefits That Drive Your SuccessGerber offers the comprehensive benefits you expect from an industry leader, including:

Annual Paid Time Off (PTO) plans

2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

6 paid holidays annually

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

401(k) Retirement Plan with company match

Employer Paid Short-Term Disability & Life Insurance

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription Safety Glasses annually

Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$14- $20 / Hour

Compensation is commensurate with skill, education and experience.

Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Similar Jobs

Sr. GL Accountant

Robert Half • Covington, LA • 4h ago

Finance, Accounting & Banking

Description Sr General Ledger Accountant opportunity to join a thriving accounting team in Covington, LA. This contract to permanent opportunity is with a well-established organization and offers competitive salaries and...

4h ago

Go to Apply

Accountant/Accounts Payable Specialist (Accouning)

Inner Parish Security Corporation • Hammond, LA • 9h ago

Finance, Accounting & Banking

Accountant/Accounts Payable Specialist (Accouning) Hammond, LA, United States of America $45,000.00 - $55,000.00 Back Apply Now Back Apply Now Overview Beginning in 1977, IPSC offered security officer patrol services, an...

9h ago

Go to Apply

Part Time (30 Hours) Associate Banker, Covington Branch, Covington, LA

JPMorgan Chase • Covington, LA • 1d ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Hammond, LA • 2d ago

Management & Administrative

Location: 1915 SW Railroad Ave, Hammond, Louisiana 70403 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Servic...

2d ago

Go to Apply

Lead Mechanical/Electrical Field Service Technician

Intralox • Hammond, LA • 2d ago

Hospital & Medical

Lead Mechanical/Electrical Field Service Technician Apply now ( https://jobs.laitram.com/en_US/JobsLaitram/ApplicationMethods?jobId=7885 ) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D.C., Grand Rapids, M...

2d ago

Go to Apply

Restaurant Crewmember

Raising Cane's • Walker, LA • 2d ago

Retail & Hospitality

Starting hiring pay: $11.00 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immedia...

2d ago

Go to Apply

Administrative Assistant - ODO Division (ODO)

Inner Parish Security Corporation • Hammond, LA • 3d ago

Management & Administrative

Administrative Assistant - ODO Division (ODO) Hammond, LA, United States of America $15.00 - $16.00 Back Apply Now Back Apply Now Overview Beginning in 1977, IPSC offered security officer patrol services, and has since e...

3d ago

Go to Apply

Employee Benefits Senior Account Manager

HUB International • Covington, LA • 3d ago

Management & Administrative

ABOUT HUB INTERNATIONAL: HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee be...

3d ago

Go to Apply

Wireless Sales Manager - Walker, LA

Acosta Group • Amite, LA • 3d ago

Management & Administrative

DESCRIPTION Base + Upcapped Commission Potential Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North A...

3d ago

Go to Apply

Wireless Sales Manager - Walker, LA

Acosta Group • Walker, LA • 3d ago

Management & Administrative

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.