Overview
Lakehurst Switch Technician - Telecommunications Mechanic II (2026-24848-F):
Bowhead seeks Lakehurst Switch Technician - Telecommunications Mechanic II
Bowhead seeks an experienced Telecommunications Switch Technician to support Base Telecommunications System operations and maintenance at Joint Base McGuire-Dix-Lakehurst, NJ. The Switch Technician will provide technical expertise in the operation, maintenance, and troubleshooting of Avaya switching systems and associated telecommunications infrastructure supporting mission-critical voice services at the Lakehurst installation.
This position will support switching system operations while also assisting with outside plant coordination through oversight of dig permits and cable locating activities.
Responsibilities
Essential functions will include:
Operate and maintain the Avaya CM10 switching system and associated telecommunications equipment supporting the Base Telecommunications System.
Perform system administration, configuration, and operational maintenance of voice switching infrastructure.
Support troubleshooting and restoration of telecommunications outages, trouble tickets, and service disruptions.
Perform system backups, database administration, and system configuration management for switching systems.
Support adds, moves, changes, and deletions of telephone circuits and services.
Assist with software updates, configuration changes, and system upgrades associated with voice infrastructure.
Oversee dig permit coordination and cable locating activities for the Lakehurst installation.
Perform cable locating, staking, and marking activities in support of excavation and construction projects.
Conduct approximately 100-150 cable mark-outs annually in support of the base dig permit process.
Coordinate with Civil Engineering and telecommunications personnel regarding excavation activities that impact telecommunications infrastructure.
Document maintenance actions, system changes, and troubleshooting activities in accordance with contract documentation requirements.
Other duties as assigned
Qualifications
Education
High school diploma or equivalent required.
Technical training in telecommunications, networking, or information technology is preferred.
Years of experience
Minimum of five years of experience supporting telecommunications switching systems or voice network infrastructure required.
Experience operating and maintaining enterprise voice systems or telecommunications switching platforms is preferred.
Required skills or certifications
Demonstrated experience operating and maintaining Avaya CM10 switching systems.
Working knowledge of telecommunications switching systems and associated voice infrastructure.
Ability to perform system configuration, troubleshooting, and operational maintenance of enterprise voice systems.
Knowledge of telecommunications operations and maintenance procedures supporting voice and unified communications systems.
Ability to diagnose and resolve telecommunications service outages and switching system faults.
Experience supporting cable locating, staking, and marking activities in support of excavation projects.
Ability to operate cable locating equipment and accurately identify underground telecommunications infrastructure.
Ability to read and interpret telecommunications technical documentation, system diagrams, and infrastructure drawings.
Strong troubleshooting and problem-solving skills in mission-critical telecommunications environments.
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts
Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
Must be able to lift up to 50 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2026-24848
Category Telecommunications
Location : Location US-NJ-Joint Base McGuire-Dix-Lakehurst
Clearance Level Must Be Able to Obtain Public Trust (NAC)
Minimum Clearance Required Public Trust (NAC)
Travel Requirement Less than 10%
