Database Administrator

Unity House of Troy • Troy, NY • 4h ago

Unity House of Troy is seeking a skilled and detail-oriented Database Administrator (DBA) to support and manage access to the organizations core technology systems.This is not a remote position you will be required to have the ability to travel to agency programs and be on-site.Sign on bonus may applyKey ResponsibilitiesUser Access & Identity Management Create, modify, and deactivate user accounts across organizational systems Maintain role-based access controls aligned with staff job functions Conduct routine user access audits and security reviews Ensure compliance with HIPAA and data protection standards Document and maintain access control procedures Implement strong authentication and security practicesReporting & Data Oversight Generate system access and utilization reports Support internal and external compliance reporting Maintain documentation required for audits and regulatory reviews Track system licenses and software subscriptionsVendor & Systems Coordination Serve as the primary technical contact for EHR systems, Blackbaud, website hosting providers, and other technology vendors Coordinate vendor support requests, upgrades, and system maintenance Participate in vendor meetings and solution evaluations Assist with contract renewals and service monitoring Document vendor support processesTechnical Support Provide Tier 2 technical support to staff across multiple locations Troubleshoot application errors, system access issues, and account permissions Support system access during employee onboarding and offboardingDigital Platforms & Security Manage administrative access to Unity House social media accounts Maintain secure credential storage and documentation Coordinate website administrative access with Development and Marketing teams Ensure proper permissions management for website CMS and hosting platforms Support implementation of cybersecurity best practicesQualifications:Required Associate or Bachelors degree in Information Technology, Information Systems, or related field, or equivalent experience 3+ years of experience in systems administration, database administration, or application support Experience managing user access and identity management systems Experience working with software vendors and technical support teams Strong documentation, reporting, and analytical skills Clean and valid New York State Driver License is required Preferred Experience in nonprofit, healthcare, or human services environments Familiarity with Blackbaud products Experience supporting Electronic Health Record (EHR) systems Knowledge of HIPAA compliance standards Experience with Microsoft 365 and Google Workspace Relevant technical certifications

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