Managing Consultant - Consumer Analytics & Advisory

KeyBank NA • Cleveland, OH • 3h ago

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This leader will be part of the Consumer Analytics & Advisory (CAA) team, primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team, assign and define the work to the right resources within the team, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously, including organizational initiatives. Responsibilities Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank Provide solutions based on "connecting the dots" leveraging business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies Translate data into clear narratives, recommendations, and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business Provide thought leadership within and beyond engagement teams Collaborate with other analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets Promote the benefits of quantitative techniques and analysis Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience Actively listen to stakeholders and know when to probe for further information Lead and participate in efforts to enrich the Consumer Bank's analytical capabilities Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required) Experience Qualifications A minimum of 5 years Analytical experience in consulting, business, or related field (required). A minimum of 3 years experience in financial services (preferred). A minimum of 3 years experience in leading teams to develop impactful business strategies based on analysis (preferred). Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred) Experience translating complex data into clear narratives and presentations for senior level leaders (required) Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred) Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred) Familiarity SQL, R, or Python (preferred) Tactical Skills Excellent oral and written communication skills Detailed knowledge and expertise in Data Analytics software applications Advanced Microsoft Office Suite skills Experience in leading high-impact, cross-functional projects Experience in delivering Senior Management Level presentations Strong time-management and organizational skills Personal Skills Collaboration Critical Thinking Decision Making Problem Solving Resilience Practical Skills

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