Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: The Regional Market Manager (RMM) is responsible for the overall performance and policy/procedure compliance of a number of operations within a given geographic region. The RMM drives Enterprise initiatives and tracks, monitors, and analyzes the progress of operations against the business plan and collaborates in the establishment of localized business plans. Job Components: Financial:

Direct accountability for the Profit and Loss (P&L) performance of a specified region.

Review, monitor, and analyze weekly scorecards and monthly financials to identify variances in fiscal year (FY) financial plans and create action plans in collaboration with the Market General Manager (MGM).

Investigate and communicate to the entire region activities that contributed to significant positive results.

Actively track Accounts Receivable (AR) to maintain an acceptable level for the region and develop action plans for accounts with unacceptable AR balances.

Contribute to the development of annual business plans.

Collaborate with other RMMs to assist in the improvement of operations.

Customer Focus:

Review, monitor, and analyze tools to identify markets that may be declining.

Investigate specific accounts with an unacceptable decline to identify the cause, and work with MGM to develop a plan to address issues.

Collaborate with MGM to maintain relationships with key accounts within the region.

Key contact for complaints received by Customer Service group.

Investigate all complaints and respond back to customers within a reasonable timeframe.

Work with the Sales Team to acquire new business within the region and grow the customer base.

Spend significant time in the regional marketplace to gain an in-depth understanding of competitive products and services.

Analyze and report to senior staff market intelligence for the region.

Ensure service to National Accounts meets or exceeds Service Level Agreement (SLA) expectations.

Human Capital:

Identify and develop strengths and weaknesses of MGM. Leverage individual MGM strengths for the betterment of the region.

Communicate Enterprise initiatives, Interstate Owned Territory (IOT) goals, and Regional objectives to MGM to ensure clarity and alignment.

Establish a set communication schedule with MGM.

Coach and provide guidance to MGM on all issues pertaining to managing IOT staff.

Provide visibility to operational staff in the region at least twice a year.

Provide annual performance reviews to MGM.

Hire and promote individuals based on demonstrated performance and alignment with IB values.

Quarterly shoulder-to-shoulder work weeks with MGMs.

Assume in-person operational duties for MGMs while out on leave or vacation.

Promote cooperation with other work units.

Stay informed about MGM programs and performance through both formal and informal methods.

Develop and cultivate a talent pipeline to support the future growth of IOT.

Provide insights, coaching, and training on the use of system tools and programs to create operational efficiency and increased unit gro

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjcxNjU5LjEwNTA4QGludGVyc3RhdGVjb21wLmFwbGl0cmFrLmNvbQ

Interstate Battery System of America Inc

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Regional Market Manager IOT