Customer Service Associate

Walgreens • Bourbonnais, IL • 17h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1772564BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 501 N CONVENT ST,BOURBONNAIS,IL,60914

Full District Office Address: 501 N CONVENT ST,BOURBONNAIS,IL,60914-01329-10339-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10339-BOURBONNAIS IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Sales Manager - Municipal Market Eastern US (Remote)

DuPont • Wilmington, IL • 2d ago

Management & Administrative

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that...

2d ago

Go to Apply

Service Champion

Taco Bell • Crete, IL • 1w ago

Management & Administrative

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own...

1w ago

Go to Apply

Customer Service Associate

Walgreens • New Lenox, IL • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Plant Manager

Smurfit Westrock • New Lenox, IL • 1w ago

Management & Administrative

Career Opportunity: The Plant Manager will manage the day-to-day activities of maintaining the facility operations for both the Corrugator and Converting departments including safety policies, personnel, housekeeping, ma...

1w ago

Go to Apply

Security Officer - Warehouse Flex

Allied Universal • University Park, IL • 2w ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2w ago

Go to Apply

Sr. Operations Manager

Amazon • Monee, IL • 2w ago

Management & Administrative

Description The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and ment...

2w ago

Go to Apply

(USA) Exterior Services Technician, DOT Operator - DS

Walmart • New Lenox, IL • 2w ago

Management & Administrative

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting...

2w ago

Go to Apply

Customer Service Representative

U-Haul • Park Forest, IL • 3w ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2210 Western Ave, Park Forest, Illinois 60466 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated...

3w ago

Go to Apply

Customer Service Representative

U-Haul • Kankakee, IL • 3w ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: SEC Rt 45 & Brookmont Blvd, Kankakee, Illinois 60901 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly...

3w ago

Go to Apply

Regional Truck Driver

Roehl Transport • Aroma Park, IL • 6h ago

Trucking & Construction

Ask about our Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you'll haul largely no-touch freight to many of the same locations in the central part of the country. You will get home weekly - typically for 48 h...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.