Technical Account Manager

The Associated Press • New York, NY • 1h ago

Date: Feb 4, 2026 Location:New York, NY, US, 10281Company: Associated Press The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiasednews in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.APisseekinganoperationally drivenandtechnically mindedprofessional to help scale the AP's ability tolicense its world-class journalism as data to non-media customers. TheTechnical AccountManager willbe responsible forthe technical onboarding,processmanagementand relationship coordination across a variety ofdatamarketplaces, working as part of the Americas Revenue team.This is a cross-functional position requiring strong organizational and project management skills. The successful candidate will collaborate closely with AP's Strategic Partnerships, Revenue, Product, Technology and Legal teams, ensuring smooth integrations and operational excellence at scale. You enjoy building systems, improving workflows and solving technical-operational challenges that enable new growth and revenue opportunities. What you will do: Serve as the day-to-day operational lead for AP's presence acrossdatamarketplaces, including asinitialand primary POC for inbound inquiries and inbox management. Act as primary point of contact for operational and technical interactions with marketplace teams Coordinatetechnicalonboarding, integrationsand paymentprocesses with external marketplace providers and internal stakeholders Maintain and update marketplace listings and data assets in collaboration with stakeholders Develop and document workflows, onboarding guides, and operational playbooks to support scalability Help implement systems for data refreshes, access controls, monitoring, and issue resolution to ensure reliable delivery Build working knowledge of data marketplace platforms such as Snowflake, AWS Data Exchange, Databricks, and Google Cloud Marketplace, including their capabilities and businessmodels. Track,escalateand helpresolvemarketplace-relatedoperational or technicalissues Partner with Strategic Partner Managers to support technicalassessmentsand post-launch maintenance Collaboratewith Revenue and Product teams to translate operational metrics into business insights, inform pricingstrategiesandidentifyopportunities for growth Ensure all marketplace activities adhere to AP's highest standards of data governance,licensingand privacy Collaborate with Legal and Technology teams to align data usage terms, accesspermissionsand security protocols Identifyprocess gaps and recommend operational enhancements to improve scalability,transparencyand efficiency Track marketplace performance and operational metrics, generating regular reports for internal stakeholders Analyze usage data, partner feedback, competitorofferingsand market trends to recommend improvements to AP's marketplace strategy Share learnings and insights across internal teams to inform product and partnership decisions Who you are: 5+ years of relevant experience in data operations, marketplace management or platform partnerships within technology,mediaor data-as-a-service industries 3+yearsdelivering large and complex programs -owningthe business or technical vision, collaboratingwith large cross-functional teams, securingcommitments on deliverables, and unblockingteams to land business impact 3 years + experience in building systems & solutions within a highly regulated environment Demonstrated ability to manage cross-functional projects involving technical,legaland business teams Proven experience creating andmaintainingscalable operational processes What will set you apart: Excellent organizational and communication skills,

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