Maitre' D

Bonura Hospitality Group • Middletown, NY • 1h ago

This position is located at the West Hills Country Club in Middletown, NY.

The MaitreD is the person primarily in charge of FOH operations during the execution of any event. The MaitreD is not a working server but is the leader of the team responsible for assuring the guests of honor and close family are well taken care of throughout the event. Final accountability for all FOH steps of service and quality control rests on the MaitreD. Must be professional, polite, and reliable.

Essential Job Functions: Constant communication with the Operations Manager, Head Server, Captain and Sales throughout the event

Communicate issues with room set-up to Set-Up Manager and/or Operations Manager

Serve food and/or beverages to guests of honor when the head table server is occupied; prepare and serve specialty dishes at tables as required.

Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartenders or Manager on Dutys best judgment, might become intoxicated by consumption of additional alcohol

Follow Food Safety, Health Department, and ServeSafe standards

Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards

Maintain professional facility image including cleanliness, proper uniforms, and appearance standards

Work to resolve any guest complaints with urgency

Requirements:

Minimum age requirement of 18 years

Minimum 3 years+ of experience in full-service, fine dining restaurant

Must be able to stand and work 8 hour shifts

Must be available to work weekends and holidays

Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment

Customer service oriented attitude with strong hospitality skills

Able to work flexible work schedule including nights, weekends and holidays

Able to bend, squat and lift up to 50 lbs. regularly and continuously

Preferred: -High School diploma or equivalent

Salary Range: $25.00 $28.00 per hour

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