Medical Collections Specialist

Robert Half • Minneapolis, MN • 1h ago

Description

We are seeking a Collections Specialist with hospital experience to manage patient account collections and ensure timely payment while maintaining compliance with hospital financial policies. This fully remote role is responsible for contacting patients, insurance companies, and internal departments to resolve outstanding balances and support revenue cycle objectives.

Key Responsibilities

Contact patients via phone, email, and mail regarding past-due balances.

Follow up with insurance companies and third-party payers to resolve unpaid claims.

Review patient accounts for accuracy, applying payments, adjustments, and necessary corrections.

Set up payment arrangements for patients in accordance with hospital policies.

Document all interactions and account updates in the hospital financial system.

Collaborate with hospital departments to resolve account disputes and clarify billing questions.

Escalate complex issues to management as needed.

Support month-end reporting and collection metrics tracking.

Requirements

Previous hospital collections experience required.

Familiarity with patient billing, insurance follow-up, and revenue cycle processes.

Strong communication and negotiation skills.

Ability to work independently in a fully remote environment.

Experience with financial or billing software preferred.

Detail-oriented and organized, able to manage multiple accounts and follow-ups.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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