Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air-launched, Talon testbeds are reusable, cost-effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security.
We are seeking a skilled and proactive IT Manager to oversee and support our organization's IT operations. This role involves managing a small team, ensuring seamless IT support, and collaborating with system and network engineers to maintain and improve infrastructure. The ideal candidate will have a strong background in IT management, excellent leadership skills, and the ability to handle both technical and administrative responsibilities.
ESSENTIAL RESPONSIBILITIES
Team Management:
Lead and manage a team of 4 IT professionals, including conducting regular 1:1s and team support meetings.
Provide mentorship, guidance, and performance evaluations to ensure team success.
IT Operations & Support:
Oversee helpdesk support operations, ensuring timely resolution of technical issues.
Manage all-hands meetings and technical setups for company-wide events.
Monitor infrastructure and servers to ensure system reliability and performance.
Project & Vendor Management:
Plan and execute IT projects, including software upgrades and system implementations.
Manage purchasing, inventory, and vendor relationships to ensure cost-effective and efficient IT solutions.
System Administration:
Oversee user account management, including onboarding and offboarding processes.
Manage printers, hardware, and other IT equipment across the organization.
Collaboration & Coordination:
Work closely with system and network engineers to maintain and improve IT infrastructure.
Coordinate with other departments and external support teams to align IT initiatives with business goals.
QUALIFICATIONS
Proven experience in IT management or a similar leadership role.
Strong knowledge of IT systems, networks, and infrastructure monitoring.
Experience with helpdesk support and managing technical teams.
Proficiency in project management and vendor relationship management.
Excellent communication and organizational skills.
Ability to troubleshoot and resolve technical issues efficiently.
DESIRED SKILLS AND EXPERIENCE
Expertise in Microsoft Windows Server and Windows Desktop environments.
Helpdesk support experience including KACE.
Hands-on experience with Active Directory administration and management.
Knowledge of VMware virtualization technologies.
Familiarity with Azure cloud services and infrastructure, including Exchange, OneDrive and SharePoint.
EDUCATION & EXPERIENCE
BS or applicable experience in lieu of degree
Special remarks regarding work environment, if applicable
This position is located in Mojave, CA
Frequent travel required to Washington D.C., Mojave Spaceport, and other domestic locations
Manager ($157,000 - $206,000K): Bachelor's degree or Master's degree (preferred) in related discipline from an accredited institution and 10+ years relevant experience or equivalent combination of education and experience
Benefits (https://www.stratolaunch.com/careers/benefits/) and our location(s) (https://www.stratolaunch.com/careers/locations/) :
9/80 schedule
Healthcare ( medical, dental, vision, prescription drugs )
Paid Maternity and Parental Leave
50% company match per contributed dollar into 401(k) savings plan, up to $11,500
Tuition reimbursement
This position may involve the operation of company vehicles as part of assigned duties.
Mojave Air & Spaceport is located 95 miles north of Los Angeles. To outsiders it may seem like it is the middle-of-nowhere, but it offers both affordability and central access to a variety of California's best attractions and landmarks. Hikers will find themselves within a 2-3 hours distance of some of the best state and national parks, including Yosemite and Sequoia in the Sierra Nevada Mountains. Skiers will delight in being closely distanced to world-class resorts at Mammoth Mountain, Mountain High, and Big Bear. Beachgoers can find plenty of sand, sun, and sunsets at both Southern and Central California beaches like Ventura, Huntington, Santa Monica, and Pismo. The area also offers plenty of rural area for off-roading and horseback riding enthusiasts.
Not much for the outdoors and prefer the city life? You're within a half day's drive or less of Los Angeles, San Diego, Las Vegas, and San Francisco where you can find a variety of live entertainment, museums, tours, and historical sight-seeing. Theme parks are in abundance, with Six Flags Magic Mountain, Disneyland, and Knotts Berry Farm ready to meet the needs of rollercoaster thrill seekers.
Food and drink fanatics are in a haven of delectable choices. Wine aficionados will also find easy access to some of the state's best vino in Paso Robles, Santa Ynez, and even more locally in Tehachapi and Agua Dulce. Beer fanatics will find some of the best West Coast IPAs at Bravery and Lucky Luke's in Lancaster. Any food option you crave is covered, and we always recommend the authentic and fresh Mexican food that you won't find anywhere else in the United States.
Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees' and applicants' time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. For purposes of transparency, U.S. Citizenship may be required for some positions with a government clearance and certain other restricted positions.
Equal Employment Opportunity is the Law **:
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Job Category:** IT
Req ID: 288
