Customer Service Lead

Meijer • Zionsville, IN • 2h ago

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement and career growth

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you'll be doing:

Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.

Communicating with team members and assigning daily work tasks.

Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.

Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.

Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.

Ensuring freshness of products by closely monitoring execution of rotation and dating policies.

Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.

Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.

Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.

Operating a register and cash handling when needed.

Operating powered equipment, where applicable.

Participating in period end inventories, where applicable, to help achieve goals.

May be required to act in Lead capacity in other departments throughout the store

This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

Passion for customer service with total engagement that conveys approachability to customers and fellow team members.

Initiates interactions with customers and peers.

Excellent verbal and written communication

Retail or other customer service experience preferred

Creative thinking skills

Ability to influence others

Ability to quickly build rapport and gain customer confidence to create repeat business

Ability to lift, carry, push, pull, bend and twist while handling product

Experience executing plans

Positive influence to create a strong team environment.

A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request . Submissions that are not seeking help to complete the application due to a disability will not be responded to.

Meijer

Go to Apply

Share this job

Similar Jobs

Chief of External Partner Services

State of Indiana • Indianapolis, IN • 4min ago

Management & Administrative

Chief of External Partner Services Date Posted: Mar 13, 2026 Requisition ID: 474290 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest...

4min ago

Go to Apply

Inventory Counter

Golden State Foods • Greenwood, IN • 11min ago

Management & Administrative

Inventory Counter Location: Greenwood, IN, United States Description Inventory Control Clerk Pay: $22.00/hour Schedule: Monday-Friday | 9:00 AM - 6:00 PM Job Summary We are seeking a detail-oriented Inventory Control Cle...

11min ago

Go to Apply

Project Manager - Indiana Brownfields Program

State of Indiana • Indianapolis, IN • 19min ago

Management & Administrative

Project Manager - Indiana Brownfields Program Date Posted: Mar 13, 2026 Requisition ID: 474445 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of...

19min ago

Go to Apply

Customer Service Switchboard

Ascension Health • Carmel, IN • 2h ago

Management & Administrative

Your future role at a glance Location: Carmel, IN Facility: Ascension St. Vincent Heart Center Department/Specialty: Guest Services Schedule: PRN Rotating l Days, Nights, and Weekends as needed Life at Ascension: Where p...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Fishers, IN • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Entry Level Vehicle Service Specialist

Valvoline • Plainfield, IN • 5h ago

Management & Administrative

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

5h ago

Go to Apply

Warehouse Clerk First Shift

Ryder System • Whitestown, IN • 7h ago

Management & Administrative

Position Description Ryder is hiring a Warehouse Clerk in Whitestown, Indiana - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly Hourly Pay: $20.20 per hour Ov...

7h ago

Go to Apply

Administrative Assistant I

RES • Indianapolis, IN • 7h ago

Management & Administrative

Description We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of bel...

7h ago

Go to Apply

Bilingual Administrative Assistant

Robert Half • Indianapolis, IN • 8h ago

Management & Administrative

Description We are looking for a dedicated Administrative Assistant to join a non-profit organization in Indianapolis, Indiana. This long-term contract position offers the opportunity to make a meaningful impact by suppo...

8h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Plainfield, IN • 11h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.