Lead Warehouse/Customer Care

Aerotek • Honolulu, HI • 5h ago

Job Title: Customer Sales and Warehouse Associate

Job Description

Join our team as a Customer Sales and Warehouse Associate, where you will serve as a trusted advisor and key point of contact for customers visiting our supply stores. This hybrid position involves both customer sales and warehouse responsibilities, ensuring customers receive high-quality solutions quickly and accurately. This is a fully on-site role, working five days per week.

Responsibilities

Provide excellent customer support by identifying solutions and ensuring a high level of satisfaction.

Partner with customers to grow sales by recommending related or complementary products.

Utilize basic computer skills, including Microsoft Word, Outlook, and Excel.

Use Salesforce as needed; experience is helpful but not required.

Process customer orders and handle inquiries, questions, or concerns related to Parts and Supply offerings.

Maintain up-to-date knowledge of products, promotions, and offerings to deliver a premier customer experience.

Interact with customers both in person and over the phone.

Execute quote and order management processes with accuracy, including entering quotes, invoices, and monitoring fulfillment.

Stock, organize, and maintain product inventory to support smooth showroom and warehouse operations.

Keep the warehouse and showroom clean, organized, and compliant with safety standards.

Support warehouse operations, including forklift operation, inventory management, logistics coordination, and shipping/receiving.

Lift up to 50 lbs as required.

Work overtime or weekends as business needs dictate.

Essential Skills

High school diploma or GED.

Experience in inside sales, retail, or a related field.

Experience in a fast-paced, customer-focused environment emphasizing customer service, continuous improvement, merchandising, organization, and safety.

Proven ability to build and maintain strong customer relationships even in challenging situations.

Additional Skills & Qualifications

Basic computer skills, including Microsoft Word, Outlook, and Excel.

Experience with Salesforce is helpful but not required.

Ability to operate a forklift.

Capability to lift up to 50 lbs.

Why Work Here?

This role offers an opportunity to grow with a company that values customer satisfaction and continuous improvement. You will be part of a dynamic team that supports professional development and fosters a culture of safety and teamwork.

Work Environment

The position is fully on-site, working Monday through Friday from 7 am to 4 pm. The role involves both showroom and warehouse operations, requiring adherence to safety standards. Dress code is casual and supportive of a hands-on work environment.

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Job Type & Location

This is a Permanent position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Mar 26, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

Go to Apply

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