Benefits Administrative Coordinator

Idaho Division of Human Resources • Boise, ID • 22h ago

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law.

NOTICE: Applications will be accepted through 11:59 PM MST on the posting end date. If you are a current or temporary State of Idaho employee, you MUST apply through your internal Luma account.

We're looking for a highly organized professional to join our Benefits Administration team as a Benefits Support Specialist . The Benefits Support position reports to the Benefits Administration Manager. In addition to providing support to the department manager, this position also supports six (6) analysts assigned to the Benefits Administration Department and the Claims and Records sections.

This position will perform a wide variety of clerical support functions; apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports and providing liaison between management, other organizational units, and external customers; perform related work.

Benefits:

Participation in one of the Nation's best state retirement systems: PERSI (https://www.persi.idaho.gov/members-1)

An opportunity for Student Loan Forgiveness (https://studentaid.gov/pslf/)

11 paid holidays a year

Paid parental leave

Excellent Medical, Dental, and Vision (https://ogi.idaho.gov/benefits-plans/) plans

Sick and vacation leave that accrue as soon as you start

Optional 401K, and optional 457

Basic life insurance for employee and family

Wellness programs

Training opportunities

Example of Duties:

This position operates independently to:

Correspond with attorneys, sureties, adjusters, and employers to provide guidance on possible non-compliance with rules, evaluate responses, maintain response statistics, and recommend enforcement action to the Benefits Administration Manager

Prepare settlement package for analyst review

Administrative support to CIWCS, EDI workshops, employer education, and medical program education programs, attendee registration, certificates, and correspondence

Process incoming Paper FROIs, determine employer coverage, request filing from claims administrator, and track claim filing

Prepare medical fee disputes for analyst review

Review incoming email and postal correspondence, respond or forward to an Analyst or to the Benefits Administration Manager as necessary

Department staff meeting minutes

Order department supplies and maintain a record of request forms (101)

Pamphlets/flyers maintenance

Prepare ISIF $10K invoices

Respond to SSA requests

This position provides back up for agency reception desk, mail, file room, and claims section functions as needed.

Minimum Qualifications:

Good knowledge of:

Typically gained by at least a year in all the following areas:

office support functions including word processing, filing, composing a variety of business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects.

Experience:

independently handling complaints and upset individuals in a business setting;

reviewing documents and records for accuracy and completeness;

problem solving and conflict resolution;

communicating and writing at a professional level.

Supplemental Information:

Desirable qualifications:

Awareness of the programs and departments administered by the Industrial Commission.

Ability to answer a business telephone using knowledge of business telephone procedures and etiquette.

Ability to obtain detailed information from customers in a business setting.

Customer service skills and the ability to explain policies, procedures, or rules in a professional manner.

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.

Similar Jobs

Administrative Assistant I

Ada County • Boise, ID • 22h ago

Management & Administrative

Administrative Assistant I Print ( https://www.governmentjobs.com/careers/adacounty/jobs/newprint/5270209 ) Apply ? Administrative Assistant I Salary $19.13 Hourly Location Boise, ID Job Type Full-Time with Benefits Job...

22h ago

Go to Apply

Administrative Assistant I

RES • Boise, ID • 22h ago

Management & Administrative

Description We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of bel...

22h ago

Go to Apply

Regional Sales Manager

Oxarc, LLC. • Boise, ID • 1d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2512825 Oversee daily sales and management of assigned branch stores. Visit all branch stores on a regular bas...

1d ago

Go to Apply

Account Manager

Dodge Construction Network • Boise, ID • 2d ago

Management & Administrative

The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer. The customers wil...

2d ago

Go to Apply

Senior Agency Closing Officer (Remote-Eligible)

Capital One • Boise, ID • 2d ago

Management & Administrative

Senior Agency Closing Officer (Remote-Eligible) The Senior Agency Closing Officer will have a keen understanding of Agency requirements as it relates to closing loans, and a good understanding of crossover relationships...

2d ago

Go to Apply

Grants and Contracts Officer

Idaho Division of Human Resources • Boise, ID • 2d ago

Management & Administrative

Grants and Contracts Officer Located in beautiful downtown Boise in the Capital Mall This position may be filled prior to the closing date on the job posting. STATE OF IDAHO EMPLOYEES : If you are a current or temporary...

2d ago

Go to Apply

Administrative Assistant

Gem State Staffing • Boise, ID • 2d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2511614 Gem State Staffing is now accepting applications with resumes for an Administrative Assistant position...

2d ago

Go to Apply

Account Manager

Norstella • Boise, ID • 3d ago

Management & Administrative

Account Manager Company: Citeline Location: Remote, United States Date Posted: Mar 11, 2026 Employment Type: Full Time Job ID: R-1796 Description About Citeline: Citeline is one of the world's leading providers of data a...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Caldwell, ID • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Operations Manager, CDSR (Remote)

GovCIO • Boise, ID • 3d ago

Management & Administrative

Overview GovCIO is currently hiring for an Operations Manager for the Connected Device Support & Reconciliation team to provide direction and oversight of the Centralized Ordering program, End of Life efforts, and qu...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.