Deputy Account Manager - Remote

UnitedHealth Group • Charleston, WV • 10h ago

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Deputy Account Manager plays a pivotal role in supporting executive stakeholders and overseeing the operational management of key accounts within the Health and Human Services industry. This position requires solid leadership and contract management skills, effective communication abilities, and a commitment to continuous improvement. With responsibilities ranging from risk oversight and federal certification activities to backing up the Account Manager and balancing multiple projects, the Deputy Account Manager ensures the delivery of high-quality programs and informed decision-making for both internal and external executive leaders.

This role will require routine travel to Charleston WV (on average once a month) as business needs dictate

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Work with executive stakeholders to understand overall strategic priorities

Involved in day-to-day operational management of the account

Continuous oversight of risks, issues, requirements, and enterprise components aligned with contract requirements

Communicate effectively, verbally and in writing, and present information and findings to internal and external executive leaders

Provides execution support and informed recommendations to enable effective decision-making, contract delivery and State engagement.

Supports overall contract management

Oversight and leadership with federal certification activities and audits

Influence continuous improvement of the quality of the program

Backup for the Account Manager when unavailable

Use range of tools including Word, PowerPoint, Excel, Teams, Project, Purview, and Visio

Balance multiple projects and priorities

Excellent problem-solving skills, including managing multiple priorities, and conflict resolution

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

4+ years of leadership experience in the Health and Human Services industry

2+ years supporting and working directly with an IT organization

Experience working with executive leaders to understand overall strategic priorities and influence outcomes

Contract management experience

Proficiency with Excel, Word, and PowerPoint

Able/willing to travel approximately 25% of the time as business needs dictate to Charleston WV

Able/willing to work Eastern Time Zone business hours (8am-5pm Monday - Friday) regardless of remote base location

Preferred Qualifications:

Project Management Professional (PMP) Certification

Proven knowledge of federal requirements for Human Services Programs (CMS, FNS, ACF, OCSS, IRS)

Proven knowledge of The West Virginia Department of Human Services

Contract writing experience

P&L Ownership or forecasting experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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