Job Description
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Director of Port Ops Planning, Finance & Analytics to fill this role, which is based in our Doral office. This role sits at the heart of the Port Operations cost transformation across PCL, HAL, and SBN, reporting into the VP of Maritime Performance Optimization and partnering closely with senior leadership across the brands. It holds end-to-end financial accountability for Port Operations forecasting, cost administration, and reporting within a complex, global operating environment shaped by external partners and authorities. Leading a team of five, the role serves as a critical connector across Port Operations, Finance, IT, and external stakeholders, aligning data, systems, processes, and decisions around a shared cost agenda and essential business administration processes. The position combines strong financial rigor, analytical depth, stakeholder management, and process excellence to elevate the quality, transparency, and credibility of port cost management. It also plays a central role in modernizing reporting, systems, and ways of working, shifting the organization toward more proactive, insight-driven decision making. As a visible change leader, the role helps build a more disciplined, scalable, and high-performing Port Operations organization, enabling sustainable cost control and transformation across brands.
Here is a summary of what Princess is looking for in its Director of Port Ops Planning, Finance & Analytics. Is this you?
Responsibilities
Financial Ownership & Forecast Accuracy
Own end-to-end port cost forecasting, accruals, and month-end financial accuracy across PCL, HAL, and SBN
Operates in a highly complex, global cost environment with significant external dependencies and limited direct control over key cost drivers
Improve forecast and accrual accuracy year over year through stronger assumptions, controls, and discipline
Deliver timely, credible explanations of variances and forward outlooks
Act as the financial authority on port cost mechanics and external rate drivers
Tariffs, Rates & Cost Foundations
Ensure all port tariffs, formulas, and cost variables are accurate, current, and consistently maintained in IMS
Proactively reviews and challenges key drivers, buffers, assumptions or poorly understood tariffs with operational and finance stakeholders
Translate external changes (ports, authorities, agents) into financial impact
Empowers port operations teams to drive proactive upkeeping of rates and forecast up to date
Reporting, Insights & Transparency
Own Port cost reporting strategy and outputs for leadership and operations
Migrate reporting from manual Excel-based tools to scalable, automated platforms (Power BI, Snowflake, EPM)
Improve visibility, consistency, and interpretability of Port's financial data
Shift reporting from "what happened" to insight-driven decision support
Enable better, faster decision-making by shifting reporting from static outputs to actionable insights
Governance, Process Clarity, Training, and Adoption
Manage the governance, role, and processes driving the collaboration between the team and its key (internal and external) stakeholders, across the brands
Establish standard routines, controls, and cadences to reinforce consistency
Define and document end-to-end processes (e.g., invoicing, rates, etc.)
Drive structured, recurring training for internal and external users on systems, tools, and required processes
Systems Ownership & Management
Own the Port Operations systems landscape (IMS, WMS, ERS, PCR, and integrations)
Define and maintain a prioritized systems roadmap based on business impact vs effort
Improve system usability, performance, and reliability to increase productivity
Act as the business owner coordinating any involved stakeholders across Finance, Port Ops, and IT
Operational Execution & Controls
Ensure timely, accurate Ports accounts payable execution, in coordination with relevant areas (vendor setup, banking)
Manage prefunding processes with appropriate controls, visibility, and risk awareness
Maintain audit readiness, internal controls, and compliance with Carnival standards
Lead continuous improvement driven by audits, issues, and best practices
Support ad hoc analysis and execution needs impacting Port expenses
Cost Efficiency Identification & Tracking (Support role)
Support identification, quantification, and prioritization of cost-saving and cost-avoidance initiatives along with Port Operations leadership
Support the tracking and governance for savings initiatives in Port Ops
Partner with Port Ops leadership to convert operational actions into measurable financial impact, ensuring savings are reflected correctly in future plans/forecasts
Leadership & Transformation
Lead, develop, and performance manage a team covering forecasting, AP, and systems
Drive cross-brand alignment, standardization, and best practice sharing
Act as a visible leader and face of the Port Ops financial transformation
Performs other duties as assigned
Requirements
Strong financial and business background (forecasting, accruals, cost management)
High analytical capability with comfort in complex data and reporting
Experience working with financial and operational systems
Ability to translate operational detail into financial insight
Ports or transportation experience preferred, but not mandatory
Highly structured thinker with a strong process and rigor mindset
Change agent who can drive adoption and progress in complex environments
Strong stakeholder manager across Finance, Ops, IT, and external partners
Comfortable operating with ambiguity and external dependencies
Clear, confident communicator with senior and operational audiences
This position is considered Hybrid and follows the Company's schedule of four days in the office per week (Monday- Thursday) Fridays-Remote
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture... Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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