Duties: Provide care, custody, instruction, supervision and control of the incarcerated individuals in the state's only maximum-security correctional facility which includes initial intake and booking of newly sentenced incarcerated individuals as well as returned parole and probation violators. The Superintendent attends regular staff access periods, where incarcerated individuals can meet face-to-face with the Superintendent to engage in the resolution of their issues of concern. Additionally, the Superintendent conducts daily unescorted rounds within living areas, program, services and recreation areas to interact with, inspect and instruct incarcerated individuals in their daily activities while insuring safety, security and sanitary conditions are being maintained in accordance with all applicable laws, policies and regulations as determined by MGL, OSHA, DPH, ACA, the Joint Commission on Corrections and any other regulatory/oversight agencies. Responsible for final decision-making authority pertaining to operational issues, budget management and the review of all facility incidents ranging from the use of force on incarcerated individuals, misconduct, violence and self-injurious behavior, to facility maintenance issues and ensures timely reporting of critical incidents to physical plant failures to the Assistant Deputy Commissioner. Conduct reviews regarding the placement and status of incarcerated individuals within the Behavioral Assessment Unit and direct classification for placement in a Secure Adjustment Unit as determined appropriate. Resolve outstanding issues from prior days/shifts and initiate proper response and or preventative actions to deter repeat violations or the potential evolution of a risk/issue to a higher threat scenario. The Superintendent is responsible for establishing policies and procedures that provide safety and security for incarcerated individuals, staff, vendors, volunteers and citizens. This includes strict adherence to and implementation/enforcement of the federal law pertaining to the Prison Rape Elimination Act that establishes a zero-tolerance policy for the sexual abuse and harassment of incarcerated individuals. This also includes supervising and monitoring staff activities and incarcerated individual interactions as well as emergency response. The Superintendent is also responsible to provide rehabilitative programming to incarcerated individuals that is consistent with the mission of the Department. Manage and monitor institutional climate by serving as the appellate authority within the correctional facility. Provide well researched and reasoned responses to incarcerated individuals complaints of sexual abuse or harassment, requests to establish validated conflicts (enemy situations), grievances, and disciplinary appeals. Respond to verbal or written concerns on virtually any other matter where an incarcerated individual seeks reversal of a lower-level decision where the quality of the response can deter or motivate future/heightened misconduct. Meet regularly or communicate via phone or written correspondence with internal and external constituents. These parties include incarcerated individuals, their families, friends, attorneys, medical/mental health staff, union stewards, human resource staff and representatives from the community (state and local public safety officials, elected officials, public health representatives, etc.). Manage the institution's physical property, building, grounds, equipment and systems through effective regular and preventative maintenance plans. This includes establishing and maintaining a safe and secure place for the storage of firearms and chemical agents, tools and sharps (syringes, etc.) to mitigate an incarcerated individual's ability to escape, engage in harm to themselves or others and, to prevent property damage. Preferred Qualifications: Thorough knowledge of Department of Correction policies and procedures. Must have strong leadership abilities, ability to supervise assigned work, monitor performance, motivate staff, cultivate a positive institution culture, foster collaboration and make sound decisions in a high-risk environment. Ability to write institution policies and procedures in various subject areas. Experience, knowledge and understanding of application of policy and procedures in a correctional setting. Must have extensive knowledge and training in disorder management. Comments: Please note that salaries for management positions are determined according to the provisions of MGL Chapter 30, Sections 45 and 46C, and by policies outlined in the Commonwealth of Massachusetts Salary Administration for Managers, Confidentials, and Unclassified Employees (also known as the "Grey Book"). The DOC urges bilingual applicants to apply. Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least three (3) years must have been in a managerial capacity. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative ServicesOrganization: Department of Correction Title: PM IX - Superintendent -SBCC Location: Massachusetts-Shirley-Harvard Road Requisition ID: 2600020O