Summary The Primary Purpose of the Position is to be assigned the work and responsibility for providing effective, efficient, direction, control, and operation of the Employee Experience Section. Assigned work is inclusive of providing service management with objectively based information for making decisions on program operations. The incumbent performs a variety of analytical, planning, educational, presentation, evaluative and advisory work. Responsibilities Reviews documents, reports, and/or applications for omissions and inconsistencies and ensures data entry is 2 complete and accurate. Develops, maintains, and enters pertinent information into a tracking system. Maintains tracking system of program-specific data to track items such as project milestones and progress reports. Reviews, analyzes, and evaluates reports and statistics to advise on trends, out-of-line situations, and anticipated needs. When a problem area or out-of-line situation is identified during a review, will inform the supervisor, and make recommendations for corrective action. Prepares graphs, charts, and other audio-visual displays depicting program information and statistics for use in training, management briefings, and information dissemination activities both within and outside of AVAHCS. Uses personal computer and other high technology equipment to prepare and produce this data. Assists workgroups with the analysis and action planning development and execution. Facilitates focus groups on identified work groups to provide more in-depth feedback to leadership. Responsible for the coordination, organization, and promotion of a system-wide calendar for local, regional, and national educational and growth-related opportunities for employees to participate in. Develops system-wide recognition program using multiple strategies for leadership and staff. Provides marketing strategy input and assists in the execution of strategy to promote All Employee Survey participation, evaluation, analysis, and action planning lifecycle. Provides written reports of all findings including recommendations, as required by AVAHCS Leadership, or as otherwise directed. Data and information presented in the reports provide an in-depth analysis of operations and are used by Leadership in making decisions concerning workload planning, leadership training, resource allocation, and Veteran and Employee Experience. Independently performs tasks relating to budget execution for the AMA Experience Office by compiling resource data from various financial management reports. Tracks funds distribution, reconciling commitments and obligations, and reallocating organizational funds as directed. Assignments include new and unusual work situations which require the adaptation of guidelines such as tracking costs separately during contagious disease outbreaks or for special projects. Monitors costs and prepares reports projecting use of available resources. Advises supervisor of conditions which would result in over-obligation of funds. Gathers, extracts, and compiles data for use in recurring and nonrecurring report formats and provides status updates on a regular basis. Ensures all budgetary transactions are in compliance with authorized policies and procedures. Ensures that funds are available. Prepares annual phased plan to show projected monthly expenditures and reimbursables. Compares current estimates with ongoing expenditures on a continuing basis. Performs duties as a timekeeper or backup timekeeper. . Work Schedule: Monday - Friday; 8:00am - 4:30pm Telework: Ad-hoc. This position may be authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD012240 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge and understanding of the concepts, principles, practices, and techniques of program analysis to analyze and evaluate previous, current, and projected operating programs and budgetary requirement for potential effectiveness in meeting their objectives. Knowledge and understanding of mission, functions, resource requirements, program plans, and objectives to develop, review, analyze, adjust, and program requirements. Knowledge and skill in applying analytical and evaluative methods accompanied by an understanding on how regulatory programs are administered to select and apply appropriate program evaluation and measurement techniques to ensure compliance with pertinent rules and regulations. Skilled in oral and written communications to enable presentation of sensitive and sometimes controversial material and recommendations to higher authority. Ability to take vague guidance and mold the information into a meaningful end product, frequently having to brief results to management and higher-level officials. Requires skill in preparing project papers and staff reports and skill in organizing and delivering briefings to managers to encourage understanding and acceptance of findings and recommendations. Work requires considerable interpersonal skills in presenting recommendations and negotiating solutions to disputed recommendations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. (Transcripts Required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond bachelor's degree. (Transcripts Required) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
