Leave Administrator

ENFRA • Metairie, LA • 1d ago

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.

Overview

The Leave Administrator is responsible for managing the full lifecycle of employee leave cases while ensuring compliance with federal, state, and company policies. This role serves as a key resource for employees and managers, providing guidance on statutory and company-sponsored leave programs, accommodations, and return-to-work processes. The role requires strong case management, regulatory knowledge, and coordination with HR, payroll, and external partners to ensure accurate and timely administration.

In addition, this role provides backup support for benefits administration, assisting with employee inquiries, data integrity, carrier coordination, and open enrollment activities. Combines compliance expertise, operational accuracy, and customer service to deliver a consistent and supportive employee experience.

Responsibilities

Serve as primary point of contact for employees and managers regarding all leave programs, including FMLA, ADA, medical, parental, disability (short- and long-term), military, and other statutory or company-sponsored leaves.

Manage the full leave lifecycle, including intake, eligibility determination, documentation review, case tracking, return-to-work coordination, and case closure.

Provide guidance on accommodations and return-to-work strategies in partnership with managers and HR, ensuring compliance with federal, state, and local regulations.

Partner with Workers' Compensation representatives on overlapping or related cases.

Maintain accurate leave records and coordinate payroll/time adjustments within HRIS systems.

Troubleshoot system issues within the leave management platform and recommend process improvements.

Ensure compliance with internal policies and external regulations while maintaining strict confidentiality.

Deliver responsive, professional customer service through phone and written communications.

Benefits Administration Backup Support

When serving as backup to Benefits Administrators:

Assist employees and dependents with understanding benefit offerings and eligibility.

Monitor and respond to the Benefits inbox and resolve open or pending tasks.

Conduct benefits data audits and review documentation for accuracy.

Coordinate directly with benefit carriers regarding employee eligibility and coverage issues.

Support open enrollment, wellness initiatives, and benefits-related meetings.

Assist with special projects, system implementations, or organizational transitions.

Qualifications

Required Education, Experience, and Qualifications

Bachelor's degree in Human Resources, Business, Finance or related. 4 years of experience can be used in lieu of a degree.

Minimum of 2 years of experience in leave administration.

HRIS benefits administration and other insurance carrier administration systems experience preferred.

Basic knowledge of MS Office Suite with advanced experience in Outlook, Word and Excel required.

Excellent interpersonal skills.

Effective verbal and written communication skills.

Detail oriented and accurate.

Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Preferred Education, Experience, and Qualifications

SHRM-CP, SHRM-SCP, PHR, or CBP preferred.

Travel Requirements

0-5% of the time will be spent traveling to the job site(s)/office locations.

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

Climbing stairs.

Repeating motions that may include the wrists, hands and/or fingers

Environmental Conditions

Quiet environment

Physical Demands

Light work that includes adjusting and/or moving objects up to 20 pounds

Pay Range

USD $58,080.00 - USD $77,570.00 /Yr.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Submit a Referral (https://careers-enfra.icims.com/jobs/9517/leave-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834357758)

Job Locations US-LA-Metairie

ID 2026-9517

Category HR/Legal/Safety/Risk

Position Type Full-Time

Remote No

ENFRA

Go to Apply

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