Certification Specialist 2026-00674
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Certification Specialist 2026-00674
Salary
$18.56 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-00674
Department
Department Of Health
Division
Cheyenne and County Offices
Opening Date
03/09/2026
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BAAS05
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Health, Aging Division, is seeking a disciplined and detail-oriented professional to serve as aHealthcare Certification Specialist within the Healthcare Licensing and Surveys (HLS) Business Office. In this capacity, you will provide critical administrative oversight and technical support to ensure the integrity of healthcare facility certifications and state licensure records. Primary responsibilities include monitoring and tracking mandatory federal and state timelines for facility surveys to ensure all regulatory documentation is processed within statutory deadlines. This role requires the maintenance of comprehensive electronic filing systems, the execution of precise data entry, and the performance of essential research to support provider certification records.
The Coordinator is also responsible for producing formal correspondence and specialized reports unique to the HLS mission, necessitating a high degree of written precision and professional communication. As a key representative of the Business Office, you will facilitate efficient daily operations by performing receptionist duties, providing management support, and coordinating office-wide administrative tasks. The successful candidate will serve as a professional liaison for the agency, utilizing excellent oral and written communication skills to interface effectively with department staff and external stakeholders.
HLS serves as the primary regulatory authority for licensed and certified healthcare facilities within the State of Wyoming. HLS is dedicated to protecting the health, safety, and welfare of residents and patients by ensuring all Medicare, Medicaid, and state-licensed providers adhere to established quality of care standards.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457(b) plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities
and MUCH MORE! Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: compensationcalculator.wyo.gov
Human Resource Contact: Anissa French / wdhrecruit@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Assists in the management of the day-to-day operations of provider certification and licensure records.
Monitors and tracks regulatory-mandated timelines for provider surveys and records.
Enters data into a national survey database (ACO/ACTS/iQIES), for the federal government to track and monitor healthcare providers' performance and regulatory compliance.
Monitors and schedules required permanently assigned vehicle maintenance needs. Also serves as a backup for tracking and maintaining electronic travel itineraries, calculating, coding, and preparing travel voucher reimbursements.
Finalizes correspondence for appropriate management staff within HLS in accordance with established standards, office policies, and guidelines.
Performs receptionist services for HLS. This includes direct contact with healthcare customers, providers, concerned family members, and friends.
Processes provider staff changes and updates directories, email listings, and federal databases as needed.
Qualifications
PREFERENCES:
Preference will be given to applicants with two or more years of receptionist and administrative support experience in a business office setting.
Preference will be given to applicants with two or more years of experience using Microsoft Office and Google Suite products.
Preference will be given to applicants with organization, multitasking, and time management skills.
Preference will be given to applications with the ability to maintain and track various workflow processes.
Preference will be given to applicants with accurate data entry skills.
KNOWLEDGE:
Knowledge of applicable computer applications, specifically Microsoft Office products and Google Suite.
Knowledge of records processing and maintenance procedures and systems. Knowledge in the preparation of complicated documents.
Knowledge and understanding of the agency and each respective division/program.
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and products related to the department.
Knowledge of techniques for providing a higher level of customer service.
Skills with accurate data entry.
Ability to monitor and track multiple deadlines.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Special physical demands are not required to perform the work.
NOTES:
FLSA: Non-exempt
The Wyoming Department of Health is an E-Verify (https://www.e-verify.gov/) employer.
Supplemental Information
Click here (https://compensationcalculator.wyo.gov/) to view the State of Wyoming Total Compensation Calculator.
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
