Reservations Manager - Hilton Anatole

Hilton • Dallas, TX • 2h ago

The Hilton Anatole-the only Hilton corporate-managed property in the DFW market and one of the largest in the portfolio-is looking for a Reservations Manager to lead its talented on-site reservations team.

This is a unique opportunity to grow your career with Hilton while supporting a high-performing reservations team. The role also offers excellent growth potential within Revenue Management and Reservations, making it a great next step for someone looking to expand their leadership experience in a dynamic hospitality environment.

What will I be doing?

As a Reservations Manager, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events

Serve as liaison with Reservations teams company-wide

Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward

Recruit, interview and train team members

Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly

Develop and revise forecasts

LI-JW1

What are we looking for?

Minimum Years of Experience: 1 years of management experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Reservations experience

Hotel industry experience

Knowledge of Hilton systems: Delphi, OnQ, OnQ R & I and/or Passkey

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Complimentary Team Member Lunch

Complimentary parking

Job: Call Center and Reservations

Title: Reservations Manager - Hilton Anatole

Location: null

Requisition ID: HOT0CDWL

EOE/AA/Disabled/Veterans

Hilton

Go to Apply

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