Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
External Field
Zayo is seeking a
to
support the presales Solutions organization with a focus on
optical transport (wavelength) opportunity support
and
GISenabled mapping and data tasks
. This is a handson learning role designed for a college student; the intern will
assist
with
lightweight analysis, documentation, data preparation, and administrative workflows
that help senior team members move faster during discovery, solution scoping, and proposal preparation. Work will be guided by experienced Product Solutions Engineers/Architects and GIS analysts.
Responsibilities:
Sales & PreSales Support (Entry Level)
Help assemblecustomerready artifacts(slides, map snippets, simple diagrams) for internal reviews and external meetings using existing templates and prior designs
Track andconsolidatetechnical Q&Aand action items from discovery calls; route to the right owner and follow up to closure
Assist withRFP/RFQ response prepby gathering standard collateral, past responses, and baseline data for senior reviewers-no independent authorship of complex sections.
Transport (Wavelength) Support
Pullreference solution data(service definitions, standard options) and organizevendor BOM placeholdersor catalog IDs for senior review.
Maintain checklists and trackers forcomplex transport opportunities(milestones, dependencies, handoffs to Product/Engineering/Operations).
GIS / Mapping & Data Tasks
Producebasic map exportsanddata extracts(e.g., KMZ/CSV from approved tools) to support opportunity visualization; update simple layers, labels, and symbology per guidance.Compileaddress lists, route notes, and attribute tablesfrom internal sources (e.g., Salesforce tasks or email requests) into clean worksheets for analysis.
File and versionmap images and datasetsto shared locations; keep naming, metadata, and folder structure consistent.
Solutions Architecture Website & Documentation Repository Support (New)
Review theProduct Solutions Architecture Websiteto confirm all technical documents, reference guides, processes, and templatesremainaccurate, current, and accessible.
Identify outdated diagrams, deprecated processes, or broken links; document issues and assist in executing updates.
Tag, categorize, andversiondocumentation according to internal standards for technical repositories.
Work with PSA team members, Product, and Engineering tovalidatenecessary changes or escalate items for SME updates.(Supports the PSA documentation, process management, and crossteam collaborationresponsibilities.)
Collaboration & Coordination
Coordinate withSales, Product Management, Engineering, and Operationsto gather inputs and ensure clean handoffs on assigned tasks.
Captureprocess improvements(template tweaks, checklist updates) that reduce rework across the team.
Documentation & Administration
Keepstatus logs, trackers, and document repositoriescurrent (versioning, permissions, links).
Preparemeeting notes, recap emails, and task summaries for senior engineers/architects.
Qualifications:
Current undergraduate student(e.g., Engineering, Geography/GIS, Information Systems, or related field).
Comfort withMS Office/Google Workspace(Word/Docs, Excel/Sheets, PowerPoint/Slides) and basic file management in shared drives.
Familiarity withbasic networking concepts(highlevel understanding of what transport/wavelength services are) and strong organizational skills.
Detailoriented; able tofollow templates and checklistsand manage multiple small tasks to deadlines.
Preferred Qualifications:
Introductory exposure toGIS tools(e.g., ESRI/ArcGIS, Google Earth/Maps, or MapInfo) for simple map viewing and exports.
Interest inoptical transportor presales solution engineering; prior teamwork experience on technical projects.
Introductory exposure toGIS tools(e.g., ESRI/ArcGIS, Google Earth/Maps, or MapInfo) for simple map viewing and exports.
Interest inoptical transportor presales solution engineering; prior teamwork experience on technical projects.
Estimated base pay range: $23.00 - $25.00 USD/hour.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
Additionally, this position may be eligible for certain benefits, such as health insurance and 401(k).
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. EEO IS THE LAW Zayo invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request by emailing our People Ops team.
Apply at: http://ipc.us/t/3E109B5AA0464322.
