Summary The Central Texas Health Care System is recruiting for a highly qualified Supervisory Transportation Assistant for our Medical Administration Service located in Temple, Texas. Responsibilities Major duties include, but are not limited to: The incumbent is knowledgeable of overall facility and network goals, missions and priorities to ensure all workload is captured timely and correctly and does not impact adversely upon other programs or resources. Has awareness of management discussions, decisions, and policy-making concerning workload; travel consults and advises his/her immediate supervisor, Assistant Chief/Chief, MAS and facility POC's of all relating matters. The incumbent integrates program objectives and planning within facility operations to ensure goals and priorities are complementary and in congruence with the overall national requirements. Has direct responsibility for management and oversight of all beneficiary travel requirements, to include consults for routine outpatient appointments, community transport of patients for care, local transportation contracts, budgetary requirements encompassing 9.5 million dollars yearly, and fund control points. The budgetary requirements include knowledge of reimbursement travel/beneficiary travel and special mode travel. Provides guidance to clinical staff relative completion of requirements to support patient movements to include; training, tracking completion of consults, assisting with alternate means of travel, coordinating services with contractors, assessing workload to determine resource allocation. Provides technical and administrative supervision to a unit of ten employees spread throughout CTVHCS. The incumbent will have positions assigned directly to him/her to support data validation, budget/funding for 1358s and 2237s, administrative relative to Veteran travel contracts supporting the CBOCs, Beneficiary Travel, Special Mode Travel, and general oversight of the well-being of the service. The incumbent may be delegated appropriate authorities in the absence higher level management officials within the service and will make local decisions directly related to the service' scope of work. The incumbent oversees the daily operation of the Beneficiary Travel Unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates. The incumbent gives advice, counsel, and instruction to employees on both work and administrative matters. The incumbent hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to the Chief/Assistant Chief MAS; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases. The incumbent interviews candidates for positions in the service; recommends appointments, promotions, and reassignments to service positions; identifies and provides for training needs; and finds ways to improve production or increase the quality of work within the area of authority. The incumbent carries our Equal Employment Opportunity policies and program activities. Work Schedule: Monday - Friday; 7:30am - 4:00pm or 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Transportation Assistant/674-8233-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: awareness of management discussions, decisions, and policy-making concerning workload; travel consults and advises his/her immediate supervisor, Assistant Chief/Chief, MAS and facility POC's of all relating matters; management and oversight of all beneficiary travel requirements, to include consults for routine outpatient appointments, community transport of patients for care, local transportation contracts, and budgetary requirements; knowledge of reimbursement travel/beneficiary travel and special mode travel. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Influencing/Negotiating Managing Human Resources Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
