Program Supervisor

Fooda • Lima, OH • 1d ago

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Position Overview:

The Program Supervisor is the onsite leader responsible for delivering a consistent, hospitality-driven Fooda experience at a client location. As the primary point of contact for clients, consumers, and vendors, this role ensures that daily service runs smoothly, issues are resolved quickly, and the overall experience reflects Fooda's standards of quality and care.

This role also plays an important role in shaping the restaurant network that serves your location-building strong relationships, communicating expectations, and ensuring partners are set up for success. Operating with a high degree of autonomy, this role blends hospitality, operational judgment, and client care, and is key to maintaining overall satisfaction and trust in Fooda's service.

This role reports to the Sr. Strategic Account Manager.

What You Will Be Doing:

Lead the day-to-day onsite experience, ensuring Fooda's programs run smoothly, on time, and with a hospitality-first mindset.

Serve as the primary onsite contact for the client and their employees, building trust through consistency, communication, and quick problem solving.

Provide onsite guidance and support to staff or coordinators when needed, helping everyone stay aligned and prepared for service.

Partner with restaurant teams to ensure they're set up for success each day-communicating expectations, supporting setup, and addressing issues as they arise.

Keep a close pulse on the customer experience, noticing trends, resolving concerns, and escalating when appropriate to the Sr Strategic Account Manager.

Maintain the operational details that keep service running well-menus, point-of-sale updates, signage, daily flow, and overall presentation.

Influence the restaurant network supporting your location by sharing feedback, reinforcing standards, and helping ensure strong vendor performance.

Who You Are

You're naturally hospitality-driven and enjoy creating a warm, smooth experience for clients and customers.

You're a steady, reliable onsite presence who takes ownership and operates confidently with a high degree of autonomy.

You communicate clearly and professionally-whether you're working with clients, staff, or restaurant partners.

You're calm under pressure and think quickly when plans shift, viewing challenges as opportunities to problem-solve.

You're organized, detail-oriented, and committed to keeping day-to-day operations running at a high standard.

You're comfortable offering direction and support onsite without being a formal people manager.

You have experience in hospitality, food service, catering, or operations, and enjoy being the person who "keeps everything moving."

What We'll Hook You Up With:

Competitive base salary, bonus plan, and stock options, based on experience

Comprehensive health, dental and vision plans

401k retirement plan with company match

Paid maternity and parental leave benefits

Flexible spending accounts

Company-issued laptop

Daily subsidized lunch program (ours!)

Must be authorized to work in the United States on a full-time basis. No recruiters please.

Fooda

Go to Apply

Share this job

Similar Jobs

Backup Operator 7PM to 7AM

Silgan Plastics Corporation • Ottawa, OH • 16h ago

MAJOR RESPONSIBILITIES: Fundamental responsibility to ensure product safety and quality as it applies to all duties listed below: All related paperwork Taking readings (all bottle measurements) Running the blow molder an...

16h ago

Go to Apply

Restaurant Team Member

Love's Travel Stops & Country Stores • Delphos, OH • 21h ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off Flexible Scheduling 401(k) -- 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career De...

21h ago

Go to Apply

Restaurant Team Member Part Time

Love's Travel Stops & Country Stores • Delphos, OH • 21h ago

Retail & Hospitality

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program* * Paid Time Off Flexible Scheduling 401(k) -- 100% match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career D...

21h ago

Go to Apply

Water Mitigation Technician

Swartz Restoration and Emergency Services • Lima, OH • 1d ago

IT & Engineering

Guaranteed 40 Hours per Week --- Year-Round | No Seasonal Layoffs Full-Time/First Shift Swartz Restoration & Emergency Services is a 24/7 emergency restoration contractor committed to helping our customers recover fr...

1d ago

Go to Apply

RN - OBGYN Obstetrics

Amergis • Lima, OH • 1d ago

Hospital & Medical

The Registered Nurse assumes responsibility and accountability for the application of the nursing process and the delivery of patient care for obstetric patients. The RN demonstrates the ability to make clinical judgment...

1d ago

Go to Apply

Retail Customer Service Cashier

Love's Travel Stops & Country Stores • Delphos, OH • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Retail Cashier Part Time

Love's Travel Stops & Country Stores • Delphos, OH • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Floating Teller

Superior Credit Union • Lima, OH • 1d ago

Finance, Accounting & Banking

Superior Credit Union is actively seeking full-time Floating Teller for our Lima/Wapak branches. The Floating Tellers are required to travel among our central region offices as needed. If you are a hard-working individua...

1d ago

Go to Apply

Personal Banker II

Civista Bank • Russells Point, OH • 1d ago

Finance, Accounting & Banking

Civista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for...

1d ago

Go to Apply

Telemetry Unit - Travel Registered Nurse

Trusted Health • Lima, OH • 1d ago

Hospital & Medical Sponsored

Trusted is seeking an experienced nurse for this exciting travel nursing assignment. Trusted has streamlined the travel nursing experience by enabling nurses to apply directly to jobs without the need for recruiters. Thi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.