Experience Designer 4 (Senior UX)

Hyland Software, Inc. • Westlake, OH • 12h ago

Experience Designer 4 (Senior UX)
Job ID
2026-13524
of Openings
1
Job Locations
Remote - U.S.
Category
User Experience
Overview
Hyland is building the future of intelligent enterprise software, turning unstructured data into valuable insights using AI.
As an Experience Designer 4 on Hyland's growing next-gen platform team, you'll sit at the center of Hyland's Content Innovation Cloud (CIC), building foundational experiences and control plane patterns that shape how the platform supports the product suite. You'll influence setup, onboarding, provisioning, account management, and administrative workflows, as well as high-visibility cross-platform features like notifications, dashboards, and global search.
We're looking for a designer who thrives in complex environments, proactively identifies opportunities for greater cohesion and takes initiative. You'll have a strong voice in the work, and the chance to create patterns and systems that scale across teams and products. You will partner with a friendly, sharp group of designers, product managers, and engineers who are creative, thoughtful, and deeply knowledgeable in their craft.
We're a diverse, global team that values constructive debate, kindness, and inclusive collaboration. We do our best work when people bring curiosity, humility, and genuine care for one another.
We're remote-first, with teammates across Europe and India, so you'll need availability starting at 8:00am Eastern Time. This role requires occasional travel to Cleveland or Europe (up to 10%).
Responsibilities
Lead platform-oriented experiences: Own end-to-end strategy and design for shared product suite capabilities like identity, onboarding, provisioning, subscriptions, administration, and dashboards.
Influence vision and strategy: Partner with senior leaders to shape platform direction, prioritize work, and align design decisions around short and long-term outcomes.
Work closely with product and engineering: Build alignment, translate ambiguity into clear direction, and make smart tradeoffs that address user needs and total cost of ownership.
Test and iterate: Pair with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive proto@types.
Design scalable systems, not just screens: Create patterns, workflows, and interaction models that hold up across teams, products, roles, and edge cases.
Apply and contribute to our design system: Help evolve the component library, patterns, and their usage rules with design system partners and leadership.
Drive accessibility as a first-class requirement: Ensure experiences meet WCAG 2.2 AA by partnering with accessibility experts and engineering teams.
Build responsive, accessible layouts: Support reflow-friendly and adaptive layouts for complex tasks and dense data like tables, forms, dashboards, search, and settings.
Enable delivery with strong specs: Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for developers.
Raise the bar for the org: Lead critiques, mentor and coach others, and model inclusive, constructive collaboration, helping teams deliver high-quality, consistent, easy-to-use experiences through shared best practices.
Operate responsibly: Follow Hyland privacy, information security, and AI guidelines in all design work.
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy
If you've read this far, include the phrase A truth about me: in your application, followed by one sentence about yourself. Fun or serious, we'd love to learn something about you.
Basi

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