Penalty Review Specialist

Kelly Services • Phoenix, AZ • 1h ago

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Penalty Review Specialist with a leading provider of tax accounting services. Why you should apply to be a Penalty Review Specialist:

Pay Rate: $18/hr

Location: Hybrid (10% Onsite, 90% Remote) - Must be able to come onsite as needed to process mail

Schedule: Monday-Friday, 8AM-5PM

Employment Type: 6 Month-Contract

What's a typical day as a Penalty Review Specialist?

You will:

Process incoming Arizona Forms 285 and 290, reviewing for accuracy and completeness.

Prepare and process Power of Attorney (POA) or Penalty Abatement forms for entry into tax accounting systems.

Organize and securely store forms and all related actions (paper, email, fax).

Research and resolve POA and Prescreening issues; serve as point-of-contact for taxpayer inquiries.

Assist with proper routing of emails in AZTaxhelp inbox and provide basic tier-1 customer care.

Escalate complex inquiries to senior team members.

Process mail as assigned.

Apply statutes, laws, and procedures governing tax filing, penalty, and interest assessments.

Perform mathematical calculations related to tax, penalty, and interest per department policies.

Use analytical techniques for problem-solving in variable situations.

Work independently and as part of a team, managing multiple projects and priorities.

This job might be an outstanding fit if you have:

Associate's Degree or equivalent experience; some college coursework in accounting or business preferred.

Two years of professional experience in tax, accounting, or related field.

Proficiency in Google Suite and Microsoft Office, especially Excel/Sheets and Gmail.

10-Key Experience.

Strong verbal and written communication skills.

Ability to understand accounting and mathematical principles.

Research, analytical, critical thinking, and problem-solving skills.

Previous customer service/call handling experience.

Spanish speaking is a plus!

What happens next:

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!

Helping you discover what's next in your career is what we're all about, so let's get to work.

Apply to be a Penalty Review Specialist today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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