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Bilingual Receptionist (English/Spanish)

Kelly Services • Waterbury, CT • 9h ago

Now Hiring: Bilingual Receptionist (English/Spanish)

Location: Waterbury, CT

Schedule: Monday - Friday | 8:00 AM - 5:00 PM

Compensation: $21 per hour

**Must be fluent in both English and Spanish

Position Overview**

A respected organization in Waterbury, Connecticut is seeking a full-time Bilingual Receptionist to provide administrative and clerical support for its Housing Choice Voucher (HCV) and Rental Assistance Program (RAP) offices. This role is essential in maintaining smooth front-office operations and delivering professional customer service to clients, landlords, and members of the public.

Reporting to the Program Director, Program Supervisor, and/or Program Coordinator, the Receptionist performs a wide range of secretarial and administrative duties to support program operations. The ideal candidate will be organized, detail-oriented, and able to thrive in a fast-paced, high-volume environment while maintaining professionalism and confidentiality.

Essential Responsibilities

Answer incoming telephone calls and direct inquiries to the appropriate staff

Greet and assist clients and visitors in a courteous and professional manner

Prepare, @type, and distribute correspondence, forms, and reports

Maintain organized filing systems and accurate client records

Log incoming Requests for Tenancy Approval (RFTAs) and update available unit listings

Prepare monthly client packets for re-certification

Receive, sort, and distribute incoming mail and faxes

Review initial eligibility applications for completeness and accuracy

Provide general administrative and clerical support to program staff as assigned

Minimum Qualifications

High school diploma or GED required

Fluent in English and Spanish

1-2 years of office or secretarial experience , or an equivalent combination of education and experience

Proficiency in Microsoft Word and ability to learn program-specific software

Ability to operate standard office equipment including computers, copiers, fax machines, and multi-line phone systems

Strong verbal and written communication skills

Basic mathematical skills, including arithmetic and percentages

Demonstrated ability to handle confidential information with discretion

Ability to work effectively under pressure and manage multiple priorities

Professional demeanor and strong interpersonal skills for interacting with a diverse population including clients, landlords, attorneys, and members of the public

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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