Quality Manager

ITW • Bartlett, IL • 3h ago

Job Description:

The Quality Manager is a key leader within the organization, responsible for managing a robust Quality Management System (QMS) that ensures product conformity, regulatory compliance, and customer satisfaction.

This role provides strategic and operational leadership for quality systems, audits, continuous improvement, and capability development. The Quality Manager will supervise a team of Quality Inspectors and will partner closely with Operations, Engineering, Supply Chain to ensure a proactive, prevention-focused Quality culture.

Primary Responsibilities:

Manage ITW ECS's Quality System

Manage ITW's Quality system, procedures, and controls to achieve superior results.

Ensure ongoing compliance with ISO standards, customer requirements, and regulatory permits; maintain audit-ready systems at all times.

Ensure manufactured and distributed products meet customer and ITW quality standards.

Direct the activities of a team of Quality Inspectors

Setup and maintain in-line and off-line quality assurance activities

Collaborate with production personnel to solve quality related issues

Maintain quality metrics

Manage the quality lab and its equipment

Support ITW operational and financial objectives

Establish and maintain communication with ITW offshore colleagues

Continuous Improvement

Manage the ISO Quality system

Lead internal and external audits; ensure successful outcomes and timely closure of corrective and preventive actions.

Launch and lead cross-functional improvement projects with measurable impact on product and processes

Support a culture of never-ending quality improvement

Utilize quality metrics to identify gaps and solutions toward improvement

Interface with customer service and customers directly as required to ensure high levels of customer satisfaction with ITW products and service

Work with all ITW functional areas to improve customer satisfaction

Work with sales and product managers on new product development

Seek opportunities to grow the business

Other duties as assigned

Minimum Required Skills and Education:

Bachelor's degree in Engineering, Quality, Operations, Business, or related field

Minimum of 5 years of progressive Quality or Operations experience in a manufacturing setting.

ISO 9001 and IATF experience

Experience with manufacturing Quality systems, audits, and regulatory compliance

Strong data-driven decision-making capability, including use of KPIs, trend analysis, and risk-based thinking

Learning-oriented mindset with demonstrated commitment to continuous improvement and professional development

Proficient in Microsoft Office programs (Word, Excel, Power Point) and Outlook.

Strong written, verbal and collaborative communication skill

Use calipers and other measuring equipment as necessary

Ability to read and follow procedures and instructions

Able to adapt effectively to changes in the work environment in a positive manner; able to deal with frequent change, delays, or unexpected events.

Preferred Skills

Experience in the plastics film extrusion manufacturing and equipment

A familiarity or working knowledge of other regulatory agencies, acts, laws, processes and procedures etc., such as the Environmental Protection Agency and the Occupational Health and Safety Administration.

Compensation Information:

$100,000-$120,000 with bonus potential

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW

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