Senior Business Analyst, Institutional Banking, Cleveland

KeyBank NA • Cleveland, OH • 8h ago

Location: 127 Public Square, Cleveland Ohio Job Summary The Senior Business Analyst leads complex initiatives by partnering with business stakeholders and technical teams to deliver strategic solutions. This role is responsible for driving requirements gathering, analyzing business processes, and recommending improvements that align with organizational goals. The Senior Business Analyst provides thought leadership, mentors junior analysts, and ensures successful execution of projects through advanced analysis, stakeholder engagement, and solution design. Essential Functions Beginning to automate and standardize reports for production Can analyze more complex data Beginning to make recommendations based on critical thinking skills Beginning to source data Document business requirements, user stories, and acceptance criteria "Client-ready" work product, may review work product of junior staff Typically self-directed, autonomous Can generate their own work (vs. typically assigned by manager) May guide or monitor the work of others Demonstrated relationship building and interpersonal skills across bank including line of business, Finance, Risk, and Technology Limited interaction with leadership teams across bank Comfort with being "at table" with partners Partnership extends beyond inquiries to include proactive communication and informed suggestions Building influencing skills; demonstrated in area of expertise or assigned LOB Sales Enablement Demonstrates critical thinking Analyzes, identifies, and recommends appropriate solutions to moderately complex problems Can translate data and answer the "why" question Starting to understand impacts / intersections with others Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree (preferred) OR equivalent experience (required) Work Experience 3+ years of experience in business analysis or related field. (required) Skills Proficient in MS Excel/PPT Data integration Intermediate database query writing/coding Ability to perform queries of large datasets Exposure to data integration, visualization, and data mining techniques Strong project management skills Building business knowledge/experience with AI tools and prompting Knowledge of source systems Knowledge of BI reporting tools including Tableau, Power BI, SQL, and CRMA Ability to learn the process of consuming data from the data supply chain Develop and maintain recurring performance dashboards and reports Capacity to automate reports Intermediate knowledge of CRM platforms Intermediate knowledge of regulatory processes Understands business partner strategy and the business of banking at a high level Asks the right questions Understands upstream and downstream impacts Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Work Location Category Hybrid (3+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geograp

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